How to efficiently manage certified partners and Ozon IDs on the Ozon platform: Detailed explanation of the binding and unbinding process

In the field of e-commerce, especially for Chinese sellers looking to expand their business in the Russian market, it is crucial to understand how to effectively manage and utilize the various features on the Ozon platform. This article aims to provide sellers with a comprehensive guide, covering how to bind and unbind Ozon certified partners, as well as Ozon ID related management knowledge.

The importance of binding and unbinding certified partners

On the Ozon platform, binding certified partners can provide sellers with professional support and services, which is critical to improving operational efficiency and market competitiveness. However, this process needs to be completed by a user with administrator rights. Before choosing a suitable partner, sellers should understand the role information of their own account in detail and confirm that the selected partner can meet their business needs.

Steps to bind certified partners

  1. Enter your Ozon account and click “Settings” → “Account Management” → “Useful Contacts”.
  2. In the Technology Partners section, search and select the appropriate partner by name.
  3. Click the “Start” button to start the binding process.
  4. After completing the above steps, wait for confirmation from the partner. After confirmation, the partner information will appear in the “Useful Contacts” list.

Steps to unbind a certified partner

If you need to unbind for some reason, you also need to follow the following steps:

  1. Enter “Settings” → “Account Management” → “Useful Contacts” again.
  2. Find the partner you wish to unbind and click the “Cancel” button.
  3. Consider the impact of unbundling as this may result in loss of professional support and services.

Detailed explanation of OZON ID binding and unbinding operations

For Ozon ID binding, it is currently not possible to directly disassociate it from the account. However, if you bind the wrong Ozon ID by mistake, you can ask your manager or administrator for assistance.

Frequently asked questions and solutions

  • Binding link not received: Check your spam and promotional email folders.
  • Unable to log in to Personal Center: Try refreshing the page, clearing the browser cache, or changing the browser.
  • Verification code not received: Confirm that the mobile phone number is correct and keep the mobile phone online.
  • How to help if you have difficulty logging in: Contact customer service or ask your manager to remove the account.

Avoid binding traps

Tying with a technology partner can bring potential benefits, but there are also risks. Sellers should be wary of involuntary bindings and regularly check account settings to ensure there are no unauthorized bindings.

Self-examination and unbinding guide

  • Self-check method: Go to “Settings” – “Account Management” – “Useful Contacts” in the backend of the seller’s personal center.
  • Unbinding process: Request unbundling through technical support and explain the situation in detail.

Through the above guide, sellers can not only better understand how to manage certified partners and Ozon IDs on the Ozon platform, but also avoid unnecessary troubles and focus more on business growth and development. I hope this article can help sellers succeed in the Russian e-commerce market.