The price errors reported in foreign trade work are usually mainly due to the carelessness and negligence of sales staff, or the increase of raw materials, the increase of production costs, and the failure to update in time. Then, after the wrong price is reported, two things will probably happen. One is to find the pricing error in time before the customer notices it. The other is that the customer finds it at the first time, reacts and accepts it at the first time. So, let’s take a closer look at what to do if the foreign trade commodity inspection price is wrong!
1. If the price error is found, and the customer has not found the price error yet, you must know that if the wrong quotation is too high, it will scare the customer away. If the price is too low, there will be no profit or even loss.
2. If the customer does not reply at this time, you need to add an email directly to explain, apologize for your mistake, and quote the lowest acceptable price (of course, this is just a catchphrase, the lowest price). Many foreign trade novices have encountered this situation. If explained in time, the customer will feel that it is just a mistake, but will cooperate more honestly and sincerely, and will leave a better impression. It is not ruled out that sometimes this is more effective than the usual quotation.
How to avoid foreign trade commodity inspection price errors?
The first step: Careful calculations must be made, taking all costs into account. In fact, this is a commonly used formula, FOB, CIF, etc. As long as you remember the formula, the quotation will not be lost. Please remember that the quotation provided to overseas buyers must be in US dollars, and do not quote the duty-free price or cost price to the buyer.
The second step: If the cost is different from the factory cost, please check and return it. Even if the quotation cannot be calculated, you can check it. The boss or manager’s quotation will be rolled back according to the calculation formula. For example, the manager gives a CIF price. You can try to subtract the shipping cost, insurance premium and other expenses to get an approximate price. You must confirm the price first and quote again next time. If the price is high, you should pay attention to the difference.
The third step: validity period, all quotations must be added to the validity period. The misreporting of prices occurs from time to time in the industry, but it is not inevitable.
The above introduction is what to do if the price of foreign trade inspection is wrong. Of course, if the amount of the order itself is not large, or the loss is within an acceptable range, informing the customer of the error while insisting on this price operation will undoubtedly make the customer feel “integrity” and “sincerity”. Supplier. This is a very rare quality. Suppliers who are honest and trustworthy will definitely gain more support and trust from customers.