Detailed explanation of freight settings, logistics selection and return timeliness on wish platform
In today’s cross-border e-commerce market, more and more sellers choose to open stores on the Wish platform, but they face many challenges in shipping and returns. To this end, it is crucial for sellers to understand the relevant requirements for Wish shipping settings, logistics options, and return timeliness.
wish freight setting and logistics selection
The wish platform does not support sellers to set free shipping. Even if the seller sets the shipping fee to 0, the platform will automatically adjust the shipping fee to US$1 after publishing, and the seller will not be able to obtain the shipping revenue. Therefore, setting the shipping fee to 0 is not recommended. In terms of specific shipping costs, sellers can follow the principle of a 3:1 ratio between product selling price and shipping costs to reduce the risk of Wish operating prices.
Logistics selection is closely related to shipping costs. For example, if you choose the overseas warehouse on the Wish platform, sellers can pre-store goods in the warehouse and cooperate with local logistics companies for delivery. Shipping costs this way are usually lower than commercial express delivery. However, for some small-scale sellers, in order to control transportation costs, surface mail may be a suitable choice, although it has certain problems in timeliness and risk of lost items.
Wish Return Timeline
The wish platform also has clear requirements on the return policy, and sellers need to pay special attention to it. First of all, orders must be shipped within five days. Delayed shipment will cause the goods to be classified as returned or exchanged goods, which may trigger the removal of store products and increase the risk of return rates. If the return rate is too high, sellers may face the risk of store closure.
Key points regarding return timeliness include:
- Delivery time limit: Sellers cannot ship goods on the wish platform for more than five days.
- Logistics information tracking: Once the logistics order number is filled in, the interval between information captured by the system must not exceed ten days. If you exceed this time limit, you will be punished.
- Delayed order processing: If the logistics order number is valid for more than five days, the system will regard the order as delayed processing. Frequent occurrence of this situation will lead to the risk of store closure.
For this reason, sellers need to pay attention to the status of orders at all times to avoid exceeding the return time limit and affecting the user experience and the operating efficiency of their own stores. Ensuring product quality and timely delivery are effective means to reduce the occurrence of returns.
By understanding this information about wish shipping settings, logistics options, and return timeliness, sellers can operate their stores more efficiently, thereby improving consumer satisfaction and store competitiveness.