Wish store registration failed: Frequently asked questions and solutions and store name setting guide

During the process of registering a Wish store, many sellers may encounter the problem of unsuccessful store registration. This article will integrate multiple common problems and their solutions, as well as the precautions for setting store names. I hope it will be helpful to everyone.

1. Frequently asked questions and solutions to Wish store registration

1. Incomplete address information

When registering with Wish, it is very important to ensure that you fill in the detailed address information and do not do it casually. If your address information is incomplete, you may be called back by Wish officials and fail to pass the review. In order to avoid this problem, it is recommended that you check the address information carefully to ensure that nothing is missing:

• Make sure to include detailed information such as province, city, district, etc.
• Accurately fill in the house number, community, street and other detailed addresses.
• If there is a zip code, please be sure to fill it in correctly.

2. Identity information association

When registering a store, be sure to select identity information that has not been registered with Wish. Each seller is only allowed to open one store on Wish. If you want to open multiple stores, you need to use multiple identity information, and you cannot use already registered information. When uploading identity information, be sure to keep the image clear and within the appropriate size, and upload it as needed. Ensuring that identity information is correct and valid is key to building a successful store.

3. Mobile phone number association

It is very important to choose an unregistered mobile phone number for store registration. Each mobile phone number can only be used in one Wish store, otherwise the registration will fail and the review will fail. In order to avoid this problem, it is recommended that you use a mobile phone number that has never been registered before. Ensuring the validity and authenticity of the mobile phone number is very important for store registration and subsequent marketing activities.

4. New email association

It is also very important to choose a new email address that has never been registered before to register a Wish store. If our email address has already been registered with a relevant store, it cannot be used again. It is recommended that sellers first register a new email address when registering, and then use this email address to register their store. The relevance and independence of the new email address are critical to the success of store registration.

5. Account association issues

One of the reasons why Wish store registration fails may be related to an account that has already been registered. In order to ensure a level playing field, Wish requires sellers to register using different accounts under the same broadband, which may also be rejected. During the Wish registration process, it is very important to comply with relevant regulations and policies. If you encounter account association issues, please try to register with another account or contact Wish officials for more support and solutions.

2. Why is the Wish store name registration invalid? How to register successfully?

When registering a store on the Wish cross-border e-commerce platform, it is very important to choose a suitable store name. The store name is your store logo on the Wish platform. It can reflect the style, features and advantages of the store and attract the attention of potential buyers. However, some sellers may encounter difficulties when registering their store name.

1. The store name has been occupied

There are already millions of sellers on the Wish platform, so the store name you expect may have been registered by someone else. If this happens, it is recommended that you choose a different store name, or add some numbers or symbols to the original name to ensure the uniqueness of the name.

2. The store name is illegal

Wish has some restrictions and regulations on store names. For example, it is not allowed to use illegal, infringing, pornographic, violent or discriminatory content, nor is it allowed to use trademarks, website addresses, etc. If the store name you choose violates these rules, registration will be rejected.

3. Network or system failure

Sometimes, there may be no problem with the store name you selected, but the registration failed due to network or system failure. In this case, you can try again later or contact Wish’s customer service team for assistance.

3. Precautions for setting the wish registered store name

1. Concise and clear

The Wish store name should be short, easy to understand and remember [[2]]. Avoid names that are too long or complex to make them easier for buyers to remember and type.

2. Creativity and personality

Choose a creative and personalized store name to help distinguish it from other stores and enhance the uniqueness and recognition of the store. Make sure your store name is not the same or repetitive as your competitors. This will highlight the uniqueness of your store.

3. Product related

The Wish store name should be related to the type of product or theme you sell. Choosing a name related to your product can better convey your store positioning and attract the interest and attention of target buyers.

4. Comply with regulations

Make sure the store name you choose complies with the regulations and policies of the Wish platform [[2]]. Avoid using illegal, infringing, pornographic, violent, discriminatory or other inappropriate content. Complying with regulations helps maintain a good business environment and platform order.

4. Why can’t the Wish store name be registered? What should be done?

1. Processing method

• For cross-border e-commerce wish sellers, if you find that your email address has been preempted, you can try to register with a new email address, and you must try at least 3 new email addresses.
• In addition, if the store is disabled, you can also update all the registration information and re-register by changing the network broadband, changing the registered mobile phone number, etc., so that the address can be registered and directly searched by Baidu Maps.

2. What should I do if my Wish store name cannot be registered?

• If you have applied for registration for the first time, it is best to change the computer and register again. Otherwise, the actions reported later will be officially recognized as “repeated operations” by Wish.
• Wish sellers can also check the official reasons for rejection through the email in the backend.
• If you contact your account manager for repeated registration, you will have to wait for the official decision. Generally speaking, this process takes a long time.
• If the seller uses the original computer, then use another device to log in to the wish account again.
• The registered address must be filled in truthfully. The address should be filled in as detailedly as possible. If possible, fill it in based on Google Maps.

Conclusion

In short, in order to successfully register a store on the Wish cross-border e-commerce platform, as a seller, you need to abide by the rules of the platform and choose a store name that is distinctive, attractive, and related to your products. Keeping the above principles in mind, we hope to help you build an attractive and unique brand image. Attracting more buyers’ attention and promoting purchases are the common goals of every seller on the Wish platform.