A comprehensive guide on how Doudian sellers can quickly improve their ratings and survive the newbie period

In the fiercely competitive e-commerce field, Doudian ratings are crucial for sellers. It not only directly affects the reputation and image of the store, but is also related to consumers’ purchasing decisions and the long-term development of the store. At the same time, for novice sellers, quickly passing through the novice stage is also a very critical step. The following will combine these two aspects to provide detailed guidance for Doudian sellers.

Methods to improve Doudian score

Provide high-quality products

Sellers must ensure that the products they sell are of superior quality, strictly control purchase channels, and resolutely avoid selling defective or fake products. Only by providing high-quality products can we win the trust and satisfaction of consumers.

Improve after-sales service

Sellers need to establish an effective after-sales service system. When users encounter problems, sellers must respond quickly, proactively communicate with users, understand the specific circumstances of the problem, and provide practical solutions. Sellers must attach great importance to user complaints and return requests, resolve them with a positive attitude, and provide solutions that satisfy customers.

Comply with platform regulations

Sellers must strictly abide by Doudian’s regulations and policies to ensure that their business operations are legal and compliant. Avoid posting illegal content or engaging in illegal behavior to avoid penalties from the platform.

Actively interact with users

Sellers need to actively interact with users, respond to comments and private messages, and answer users’ questions in a timely manner. By interacting with users, sellers can better understand their needs and opinions. In addition, sellers can also increase user participation and stickiness by holding various activities, such as lottery draws, Q&A, etc.

Increase store exposure

Sellers can use the promotion tools of Douyin platform, such as Douyin advertisements, Douyin live broadcast, etc. Increase the exposure of your store and products. By increasing the store’s exposure, it can attract more users’ attention and purchases, thereby increasing the store’s sales and ratings.

Reward loyal customers

Sellers can design promotional activities, such as membership systems, points redemption, coupons, etc., to reward loyal customers and encourage them to provide positive reviews and feedback. By rewarding loyal customers, sellers can enhance customer stickiness and loyalty, while also attracting more new users to follow and purchase.

How to get through the novice stage quickly

Choose the right products and services

Before opening a store, sellers must first choose suitable products and services. Consider factors such as market demand, competition, and your own interests. Suitable products or services can be determined through market research, data processing and observation of popular products.

Improve store materials

When a seller is a novice, it is very important to improve the store materials. This includes store name, store logo and logo, store introduction, etc. Make sure your store materials are clear, eye-catching, and grab the attention of potential customers.

Master Douyin platform and rules

Sellers should fully understand the Doudian platform and corresponding rules before opening a store. Understand Doudian’s user groups, customer preferences, Douyin promotion, operation specifications, etc. This will help sellers better understand the Douyin platform and make more reasonable business decisions.

Develop marketing strategies

When sellers are novices, they should develop effective marketing strategies. Attract more potential users and increase conversion rate through social media promotion, discount promotion and other forms. At the same time, choose appropriate marketing methods based on your product advantages and target customer groups.

Care about customer service

Customer service is very important in the operation of Doudian. Sellers need to respond to customer inquiries and questions in a timely manner, handle customer complaints, and provide good after-sales service. Based on excellent customer service, customer satisfaction can be improved and customer conversion rates can be increased.

Continuous learning and optimization

Doudian management is a process of continuous learning and optimization. Pay attention to industry information in a timely manner, understand the phenomenon of potential competitors, and learn from their advantages and experiences. At the same time, we should continue to improve and innovate based on our own conditions to improve our competitiveness.

Monitoring and processing data

In Doudian operations, sellers must monitor and analyze core data in a timely manner. Understand customers’ purchasing behavior, preferences and requirements, use big data to identify problems, and take effective measures. At the same time, pay attention to store traffic, conversion rate and other data, and correct the business model in a timely manner.

Through the above methods, sellers can not only quickly improve Doudian scores, but also successfully pass the novice stage, laying a solid foundation for the long-term development of the store.