Cross-border e-commerce is developed based on the Internet. The organizational structure of an enterprise must not be blindly learned. The method model is a medicine, and the medicine is three-point poison. Only the right medicine can play its due or even greater role. The unique behavior model and value standard of the Internet space have a profound impact on cross-border e-commerce, making it present its own characteristics. According to these characteristics, we mainly divide the organizational structure of cross-border e-commerce into:
First, the business department
This department can be said to be the lifeline of cross-border e-commerce. In this department, one person often has several duties, such as the familiar product development, store operation, promotion, art design, etc. Because everyone is responsible for many things, they have a global view and can quickly find the problem.
Second, the support department
In this area, it is more about management, and the main direction is supply chain management.
The first is supply chain planning and procurement. The supply chain planning department is responsible for inventory turnover, out-of-stock times, and inventory provision; the procurement department is responsible for arrival rate, cost control, and quality control. The efficient cooperation of these two departments ensures the smooth delivery of orders.
Second, warehouse logistics. Domestic warehouse management: warehouse utilization, inventory accuracy, error rate, daily clearance completion. Overseas warehouse management: cooperation and cost control. FBA first-leg management: first-leg proportion, out-of-stock times, cost control. The smooth logistics of domestic and foreign warehouses is the key to order success.
Third, the back-end support department
This department is not much different from the traditional corporate organizational structure, but it is also indispensable. The most important are financial, customs and legal affairs. In the financial area, there are more overseas collections, import and export declarations, tax refunds; company accounts, overseas entity accounts; and docking with third parties. Another point is to pay attention to the government’s policies on cross-border e-commerce in a timely manner, and there are government subsidies. The IT department can build its own IT system or purchase third-party software. The last thing is the administrative department, which is no different from other companies.
From the current development of foreign trade companies, there is almost no opportunity for small investment and large output. Small investment will only be a market opportunity. From the perspective of operating e-commerce, the future e-commerce team cannot rely on one person to succeed, and the overall cooperation of the team can produce high performance.