Businesses need to prepare materials and detailed explanation of the operation model to enter the Temu US site
Information required to enter the Temu US site
If merchants want to enter the Temu US site, they need to provide a series of necessary information to prove their legal business identity and the quality and safety of their products. First, merchants need to submit basic business qualification certificates such as company business licenses and tax registration certificates; secondly, merchants need to submit detailed product information, including but not limited to product name, model, specifications, uses, materials and other information; thirdly, merchants also need to submit Product quality inspection reports and safety certifications are required to prove product quality and safety; finally, merchants also need to provide physical pictures and detailed descriptions of the products to better display them to consumers.
Logistics and Distribution
Temu’s U.S. direct mailing time varies depending on different logistics methods and distances. The general delivery time for small parcel express is 7-15 working days, while the express line usually takes about 5-10 working days. However, due to factors such as season and weather, the specific delivery time may change.
Customer service contact information
For users, when they encounter problems or need help during the shopping process, they can contact the Temu customer service team in a variety of ways. This includes calling customer service, submitting a question form on the official website, sending emails, and reaching out through social media platforms.
Promotion strategy
In order to promote temu stores in the US market, we first need to have an in-depth understanding of market demand, ensure that products comply with local US regulatory requirements, and find suitable channels and partners. Social media promotion, working with influencers, attending industry shows and events, and providing excellent customer service are all effective promotion strategies.
Reputation in the US market
Although Temu has achieved certain results in the US market, there are still problems in terms of logistics timeliness, return process, and product authenticity. However, these issues will hopefully be resolved as Temu continues to improve its services.
Cross-border challenges and solutions
In the face of challenges that may be encountered in cross-border operations, such as intellectual property infringement, tax compliance and other issues, temu has taken a series of measures to deal with them. At the same time, temu has no plans to withdraw from the US market, but hopes to achieve long-term sustainable growth globally through strategic adjustments.
Operating model
The American Temu platform adopts a quasi-self-operated model of merchant supply, and provides consumers with extremely cost-effective products through a unified domestic warehousing and overseas cross-border direct mail distribution model. Its core categories cover clothing and daily necessities, and it uses multiple channels to attract customers extensively. It has also reached in-depth cooperation with Jitu to ensure that goods are delivered to overseas destinations quickly and safely.
To sum up, whether it is settlement preparation, logistics distribution or customer service, temu is constantly improving its service system and striving to provide users with a better shopping experience. At the same time, temu is also actively expanding the international market and seeking more development opportunities.