Detailed explanation of order management and processing methods under TEMU semi-managed mode

In the field of cross-border e-commerce, the TEMU platform has attracted much attention due to its unique semi-managed model. This model not only gives sellers more autonomy, but also greatly improves order processing efficiency and reduces labor costs through intelligent and automated order processing mechanisms. This article will combine the steps and techniques of order management to deeply explore the order processing process under TEMU semi-managed mode.

Order management module

Order management is one of the core aspects of merchant operations, which directly affects consumers’ shopping experience and merchants’ business results. Through this module, merchants can perform operations such as order inquiry, shipment and logistics tracking. Specifically:

• Orders to be shipped: Click the Pending Shipment tab to view all items to be shipped. Merchants must complete shipments within the specified time to avoid triggering penalties for delayed shipment violations. In addition, if the business is closed on holidays, the settings should be adjusted in “Delivery Management – Business Days” in advance to make the delivery time calculated by the system more reasonable.

• Order being processed on the platform: After the system confirms, the order enters the processing status. Merchants can prepare products in advance for quick delivery.

• Shipping order: After all items have been shipped, the order enters the Shipped status. Merchants need to continue to track logistics information to ensure that consumers receive goods in a timely manner.

• Order signed for: After all packages are signed for, the order enters the signed status. Merchants should review and summarize the entire process to continuously improve services.

Warehouse logistics matching rules and order automatic processing rules

TEMU semi-managed model allows sellers to customize warehouse and logistics matching rules, such as orders for designated stores, SKUs or regions to be issued from specific warehouses. The system will automatically assign orders to corresponding warehouses and select logistics channels based on these rules. In addition, the system can detect whether the order requires matching, out-of-stock, overweight or combined inspection based on the set automatic processing rules, and automatically push it to the warehouse, mark the shipment and upload the order number.

Overseas warehouses automatically set and SKU matching rules

For sellers who use overseas warehouses to ship goods, TEMU provides the function of automatically pushing orders to overseas warehouses and automatically intercepting and canceling orders. At the same time, sellers can also set the mapping relationship between the platform SKU listed in the order and the overseas warehouse SKU to ensure that the order accurately matches the goods in the warehouse.

Notes on packaging and delivery

The packaging and shipping stage is especially important. Please pay attention to the following matters:

• Product quality inspection
• Uniform packaging
• Paste the product name code and barcode correctly
• Quantity verification
• Warehouse sorting
• SKU isolation
• Invoice mark

After completing the above steps, wait for the courier company to pick up the goods and deliver them to the TEMU warehouse.

Conclusion

TEMU’s semi-managed model not only improves operational efficiency through scientific and reasonable order management methods, but also provides consumers with better services. Mastering these methods and steps is of great significance for businesses to gain a foothold and develop in the fierce market competition. We hope that the information and guidance provided in this article can help sellers better understand and use the TEMU order processing process and promote business growth.