How to solve the problem of being unable to view the TikTok homepage and the steps to view TikTok tasks

For cross-border e-commerce sellers, TikTok has become a mainstream distribution and selection platform. However, when using TikTok, many novice sellers will encounter the problem of “unable to view the TikTok homepage” or even a “black screen”. In this article, we will provide detailed answers to the two questions “What should I do if I cannot view the TikTok homepage?” and “How do TikTok sellers view tasks?”

Solution to unable to view TikTok homepage

If you find that you cannot view the TikTok homepage, it may be due to TikTok’s risk control measures. The specific solutions are as follows:

1. Reset the node

• Uninstall the TikTok application.
• Replace with a new node or server.
• Reinstall TikTok.
• Log in to your TikTok account again.

If the above steps fail to solve the problem, you can try to replace other nodes.

2. Reset cache

• Open your phone’s storage settings.
• Clear TikTok’s cache data.
• After completing the cleanup, uninstall TikTok.
• Change airport or node.
• Reinstall TikTok and log in to your account.

Clearing the cache and replacing the node is also an effective option.

3. Reset phone

For Apple phone users, click to clear all phone content and settings; while Android users need to restore factory settings. After completing these steps, proceed to uninstall and reinstall TikTok.

In general, if you encounter a black screen on TikTok, in most cases it is caused by system interception. You can reinstall and log in by changing nodes, clearing cache, and restoring factory settings.

How TikTok sellers view tasks

With the opening of TikTok Merchant Task Center, cross-border e-commerce sellers can easily complete various tasks provided by the platform and obtain rewards. Here are the specific steps to view TikTok tasks:

1. Understand the functions of the merchant task center

The Merchant Task Center is designed to help sellers provide various incentive conditions so that they can better learn business knowledge and quickly get started with operations. Through the background task instructions, sellers can learn business content such as broadcasting and publishing videos, complete background tasks at any time, and receive incentives.

2. Steps to view tasks

• Enter the homepage of the merchant backend and click on the task module.
• Novice sellers need to check the “Newbie Guidance Card” first.
• This section is only valid for the TikTok main account and its sub-accounts.
• After entering “View All Tasks”, you can see all tasks provided by the system.
• Enter the task center page directly through the “View all background tasks” option.
• On the merchant background task center page, all tasks that can be completed are displayed.
• After completing the qualification review, you can view this page.

After understanding the task center and its support for novice accounts, novice sellers can receive and learn tasks through task templates.

In short, using the above methods to solve the problem of “cannot view TikTok homepage” and learning how to view and complete tasks on TikTok are very important steps for novice sellers.