Lazada logistics fee calculation rules and seller responsibility analysis

As one of the largest e-commerce platforms in Southeast Asia, Lazada provides consumers and sellers with a variety of logistics service options. This article will comprehensively analyze the calculation method of Lazada logistics costs, the advantages of LGS logistics and its freight calculation rules, as well as the seller’s responsibilities in the logistics process.

How to calculate Lazada logistics costs

FBL（Fulfillment by Lazada）

Under the FBL model, Lazada provides one-stop service from warehousing to delivery. Under this model, logistics costs are determined by Lazada based on factors such as product weight, size, and destination. In addition, Lazada also provides a variety of delivery methods, such as ordinary delivery, emergency delivery, etc. Different delivery methods correspond to different shipping costs. In order to attract consumers, Lazada will hold promotional activities from time to time, such as full discounts, free shipping, etc. These activities will affect shipping costs.

FBS（Fulfillment by Seller）

Under the FBS model, sellers are responsible for the storage, packaging and delivery of goods. In this model, logistics costs are calculated by sellers based on the rates provided by their own logistics partners.

No matter which model is chosen, Lazada will provide certain preferential logistics policies based on the seller’s performance and operating conditions to reduce the seller’s logistics costs.

The advantages of Lazada LGS logistics and its freight calculation rules

Advantages of LGS Logistics

Lazada Logistics LGS, as the official logistics service provider, provides merchants with fast and reliable delivery services [[4][5]]. The advantage of LGS logistics lies in accelerating delivery, reducing logistics costs, and improving customer shopping experience [[4][5]]. In addition, LGS also provides door-to-door pickup services to facilitate merchants and save consumers time. Merchants can also use funds flexibly, participate in platform promotions, and speed up the flow of funds.

LGS logistics cost calculation

The transportation costs of LGS Logistics are determined based on the weight and volume of the goods. Merchants need to accurately fill in the dimensions of the product, multiply the length, width and height, and then divide by the local charging standard. Except for the Philippines, which is 3,500, the standard for other regions is 6,000. In addition, the calculation basis for LGS freight is mainly the actual weight or volumetric weight of the package. Based on the actual weight of the package, the seller finds the closest value that is greater than the weight in the billing table provided by Lazada, and the corresponding price is the shipping fee.

The seller’s responsibilities in the logistics process

The seller’s responsibilities mainly include the following aspects:

• Prepare your products: Sellers should ensure the quality and integrity of their products, including proper packaging and labeling.
• Timely delivery: Sellers should deliver goods in a timely manner according to the time requirements of buyers placing orders.
• Provide effective logistics information: Sellers need to provide accurate logistics information on the platform, including logistics partners, transportation methods, tracking numbers, etc.
• Processing returns and exchanges: If a buyer requests a return or exchange, the seller needs to respond promptly and provide corresponding after-sales service.
• Solving logistics problems: During the logistics process, problems such as package loss, damage, or delays may occur. Sellers should actively cooperate with logistics partners to solve these problems, and communicate with buyers in a timely manner to provide solutions and compensation measures.

By choosing the right logistics method, preparing goods, shipping in time, providing effective logistics information, handling returns and exchanges, and solving logistics problems, sellers can provide excellent logistics services, improve buyer experience, and achieve better results. performance and reputation.

Conclusion

On the Lazada platform, understanding how logistics costs are calculated and the responsibilities of sellers is an important part of successful operations for sellers. Lazada provides a variety of logistics service options designed to help sellers reduce costs, improve efficiency and enhance customer satisfaction. By taking various factors into consideration, sellers can develop a logistics strategy that best suits them to succeed in the highly competitive e-commerce market.