Detailed explanation of Lazada’s payment methods in Malaysia and local store delivery requirements

Lazada Malaysia offers sellers a variety of payment methods, including online payment gateways, bank transfers, and Lazada Wallet. In addition, this article will also introduce the shipping requirements of Lazada local stores and how to modify the payment method.

Payment method

Online payment gateway

Lazada works with multiple payment gateways, including the most popular in Malaysia. Sellers can choose their own payment gateway and set it up on the Lazada platform. When a buyer completes an order through online payment, the money will go directly into the seller’s payment gateway account.

Bank transfer

Sellers can choose to transfer funds to their bank account. Lazada will provide a virtual account that sellers can set up and link their bank account information on the Lazada platform. Once the buyer completes the payment, the funds will be automatically transferred to the bank account designated by the seller.

Lazada Wallet

Lazada also offers an in-house wallet system called Lazada Wallet. Sellers can choose to deposit money into the Lazada wallet and then withdraw it to their own bank account when needed. This provides faster fund transfers and makes it easier for sellers to manage the flow of funds.

Payment time

Lazada Malaysia usually transfers the money to the seller after the buyer confirms that he has received the goods and is satisfied. The specific collection time will be affected by the following factors:

• Order status: Sellers need to ensure that the order status is “shipped” or “completed” before applying for payment. Once the order status meets the requirements, sellers can apply for payment on the Lazada platform.
• Review time: Lazada usually reviews the seller’s payment application. Review times vary depending on the situation, but are generally completed within 1 to 3 working days.
• Collection cycle: After approval, funds will be transferred to the seller’s account within a specific collection cycle. The exact timing of the payment cycle depends on the seller’s choice and Lazada’s policies, but is usually once or twice a week.

Local store delivery requirements

1. After the buyer places an order, the seller should process the order within 48 hours, and the status should change to “Ready to Ship” (excluding Saturdays, Sundays and statutory holidays);
2. Choose to send the goods to Shenzhen or Yiwu sorting center in the background;
3. Lazada should enter the logistics order number after shipping, and the logistics information needs to be updated within 48 hours. If the logistics order number cannot be tracked, Lazada may cancel the order.
4. The seller’s goods need to arrive at the sorting center within 5 days, otherwise the order will be cancelled.

Steps to modify payment method

First, log in to Lazada Seller Center. On the homepage of Seller Center, find and click “Finance” or “Account Settings” and other related options to enter the collection account management page. On the collection account management page, sellers can see the currently set collection account information. If you need to modify the payment account, please click the “Edit” or “Modify” button to enter the modification page. On the modification page, the seller needs to fill in the new payment account information. This information may include bank account information, third-party payment platform account information, etc. When filling in, please ensure the accuracy and completeness of the information to avoid affecting subsequent payment operations. After filling in the information, the seller needs to check and confirm it carefully. Then, click the “Submit” or “Save” button to complete the modification of the payment account.

The above content is a detailed introduction to Lazada Malaysia’s payment methods, local store delivery requirements and how to modify the payment methods. I hope this information can help sellers better manage their stores.