Receiving customers at an exhibition is an indispensable and important part of the exhibition. Excellent reception work can bring more business opportunities and cooperation opportunities to enterprises. Let’s take a look at how to receive customers at the exhibition?
1. When customers pass by our booth
We need to stand at the exhibition site as much as possible and wait for customers to visit the booth at any time. When you find that customers pass by your booth, you should smile and invite them to come in, such as a simple greeting like Hi, welcome. You can say fresh coffee, new products, free samples, etc. more enthusiastically, depending on the situation of your booth.
2. When customers come into our booth
Say hello first, then you can give business cards first, and let customers exchange business cards by the way. Answer questions that customers care about and keep records, then ask customers questions and guide users to answer the information that everyone wants to know. If you have a good conversation, you can first answer questions that customers care about, such as what customers ask, and what everyone answers.
3. When on-site quotation is needed
For on-site quotation at the exhibition, fuzzy range quotation and direct pricing based on customer needs can be used.
If the quantity and price are based on the customer’s needs, it is generally recommended that the price is slightly lower than usual. Because there are too many homogeneous products at the exhibition site, it is easy for customers to compare prices. Our prices should not be much more expensive than those of the same industry, and don’t let customers exclude us from the beginning.
4. Invite to visit the factory
For prospective customers who meet the company’s user portrait, it is recommended to visit the factory at the exhibition site. On the one hand, customers can see more product choices in our factory exhibition hall, and on the other hand, customers can fully understand the production process, production process and quality management. By the way, we can also drag customers away from many selective areas of the exhibition and let TA focus on communicating with us.
Receiving customers at the exhibition is a crucial link in the exhibition activities. This article provides several effective techniques and strategies to help you attract customers’ attention at the exhibition, guide them to have a willingness to buy, and establish connections with customers.
In addition, flexible techniques for quoting at the exhibition site are also shared to meet customer needs and budgets. Let us stand out at the exhibition and establish meaningful connections with customers.