It is an important task to prepare for new customers to visit the factory at the Canton Fair. In this process, we need to plan the itinerary in advance and ensure that the factory environment is clean and orderly to show the professional image of the company. The following will specifically describe how to prepare for new customers to visit the factory at the Canton Fair?
The exhibition site directly decided to visit the factory, indicating that the new customers are very interested in us. The purpose of their visit is to further understand our products, prepare for future formal cooperation, or go to the factory to discuss orders and cooperation. So we must be fully prepared to leave a good professional impression on customers.
The following matters are important in no particular order and must be done well.
1. Let the relevant cooperation personnel stand by at any time during the customer’s visit and provide necessary service support.
2. Let the product colleagues of the unit help to check and organize the exhibition hall first.
3. Also greet the heads of various departments of the factory in advance and do a good job of internal sorting and standardization.
4. The administrative colleagues of the unit are ready to prepare tea drinks, snacks, fruits, gifts and other small gifts for meeting customers in advance.
5. Prepare the latest PPT introduction, catalog, new product leaflet, quotation sheet, etc.
6. Arrange the tour route according to the customer’s understanding. Book the exhibition hall and conference hall in advance (customer small national flag VS China small national flag) to ensure that the customer enjoys 1V1 service.
7. Inform the human resources department to prepare an electronic welcome banner in advance.
8. OEM customers may also need to adjust the production plan of the company’s production line.
9. Notify the unit driver in advance and inform the unit driver of the approximate pick-up time.
10. Arrange the relevant matters mentioned by the customer in advance (flexible and specific to customer needs).
Always remember: customers visiting the factory is not just the responsibility of one person, but the common cause of the entire team, and everyone plays an important role. Only by coordinating with each other can we show the best work results. Team spirit is not just a simple cooperation, but also a spirit of joint efforts and mutual support. Only by truly realizing the importance of the team can we show the best appearance when customers visit and win the recognition of customers.
At the exhibition, the new customer showed great interest in our company’s products and decided to visit the factory directly. In order to leave a good impression and prepare for future cooperation, the entire team of the company will make full preparations in advance and provide professional services and support. Please unite and work together to lay a solid foundation for customers to visit the factory.