1. Understand the logistics service
After the buyer pays, how do the goods get from the Chinese supplier to the customer?
In international trade, common logistics methods include sea, air, land and multimodal transport. The logistics service provided by Alibaba International Station described here is provided by third-party logistics and trade service providers. The price is transparent and competitive, the logistics information is tracked online throughout the process, and the service is professional and guaranteed, which is a strong rear-end guarantee.
The logistics provided by Alibaba International Station currently includes express services (door-to-door, warehouse-to-door), sea transportation services, air transportation services, land transportation services, etc. Each logistics service mode can be ordered through the platform. The specific ordering method entrance is in My Alibaba backstage → “Logistics Service” → click “Check Quote and Place Order”.
2. Logistics Order Operation
1) International Shipping Service
Alibaba Shipping and major logistics service providers provide customers with sea shipping full container and LCL services. Online query of ship schedules, booking, and operation, the cost is transparent, real and effective. At the same time, we provide value-added services such as trailer, customs declaration, bulk cargo, and door-to-door delivery at the destination port. The transportation process is as follows:
Check the price – choose the appropriate plan – place an order online → arrange shipment → pay and get the bill of lading.
2) International air transport service
Alibaba cooperates with high-quality air transport service providers around the world to provide online air freight viewing, online price comparison, online ordering services, as well as trailer, customs declaration and other services. The international air transport service process is as follows:
Check the price → choose the appropriate plan → place an order online → pay → arrange shipment.
3) International express service
Alibaba cooperates with internationally renowned express brands to provide express door-to-door pickup services after customers complete online order payment. The use process of international express service is as follows:
Check the price → place an order online to freeze 120% of the freight → pick up at the door → bill settlement.
4) International land transport service
There are currently three types of international land transport services, China-Hong Kong transport, port collection trailer, and China-Russia-Europe service. The use process of international land transport is as follows:
Online inquiry – online order acceptance, vehicle dispatch – bill issuance → payment → return receipt.
China-Hong Kong transport: Provide door-to-door delivery service from the Pearl River Delta to Hong Kong and can undertake delivery from all over the country to the Shenzhen warehouse, and centrally ship to Hong Kong. You can query, place orders and pay online and monitor the status of goods circulation in time. The price and timeliness are real and effective, the status is updated online in real time, and the goods are risk-free.
Port collection trailer: Relying on the comprehensive service advantages of Alibaba’s Yidatong foreign trade export, it provides container trailer services with guaranteed transportation capacity.
China-Russia-Europe service: It can realize door-to-door service from the whole country to Russia, saving time, safe customs clearance, and transparent freight rates.