1. The value and significance of credit guarantee service
Credit guarantee service (TradeAssurance) is the world’s first cross-border B2B neutral third-party transaction guarantee service. Alibaba evaluates and gives a certain credit guarantee amount based on each supplier’s basic information and trade transaction amount and other information on the international site, and is used to help suppliers provide buyers with cross-border trade security. You can simply understand the credit guarantee service as a transaction method on the international site. This transaction method can help buyers and sellers solve the trust problem in the transaction process and bring more security to both buyers and sellers.
Surveys show that 64% of suppliers encounter buyers’ concerns about transaction security during the order fulfillment stage. In 2015, Alibaba International Station worked with buyers and sellers to fully transform from an information platform to a credit and transaction platform. This is the first cross-border online B2B transaction solution and standard. It uses foreign trade big data to provide credit endorsements for Chinese foreign trade companies to global buyers.
Help suppliers provide trade security to buyers, solve the credit doubts of foreign buyers on domestic sellers, facilitate the rapid conclusion of transactions, make foreign trade transactions digital and transparent, and form a complete closed loop of online transaction information flow, goods flow and capital flow. The introduction of the credit guarantee service will continuously accumulate information such as the supplier’s behavior and real trade data on the international site, and serve as the basis for the accumulation of its credit guarantee quota.
2. Credit guarantee service activation method
Credit guarantee service can be applied online, and there are many ways to apply as follows. Non-paying members of Alibaba International Station can also apply for activation for free.
Small order activation method (suitable for non-Yidatong customs guarantee orders and credit guarantee orders drafted by buyers by clicking on the fixed price product “buy now”): Directly log in to the credit guarantee service operation page (http://bao.alibaba.com). Click the “free activation” button.
Another method is to use the Alibaba International Station main account to log in to the Alibaba operation background: click the “free activation” button on the background homepage.
3. Specific process of credit guarantee
Simply expressed by formula: credit guarantee order = online confirmation by both parties + credit guarantee payment + One-touch export (export without One-touch is also possible if it is less than or equal to US$5,000).
The credit guarantee order can be initiated by the seller and confirmed by the buyer, or it can be initiated by the buyer and confirmed by the seller. Both parties need to confirm that it is correct before it can be processed.
After the order is confirmed, the buyer chooses the appropriate payment method in the background to pay, including TT (telegraphic transfer), credit card and e-Checking. Then the credit guarantee order needs to be exported through One-touch documents. Finally, the credit guarantee order is associated with the relevant documents of One-touch.
Note: e-Checking is a new online payment method provided by Alibaba’s credit guarantee service. The payment process is carried out online throughout the process, and the operation is convenient (similar to online credit card payment, just fill in the account information and authorize it and wait for the deduction).