Want to learn more about the services provided by Amazon Freight and how it works? Here are some frequently asked questions about Amazon Freight to help you better understand its service scope and operation process.
1. What services does Amazon Freight provide?
Amazon Freight’s core service is to provide FTL full truckload transportation, using Amazon’s own 53-foot dry trucks to transport goods. In addition, additional services include bundling, etc. However, Amazon Freight currently does not support other forms of transportation services such as multi-stop transportation, multimodal transportation, and ocean transportation.
2. Where can Amazon Freight ship to?
Amazon Freight provides services in all areas of the 48 states of the United States and uses the Amazon Relay carrier network and trailer garages to cover a wider range of routes. If you want to know the service coverage of Amazon Freight in a specific area, you can contact their transportation experts at freight-sales@amazon.com for consultation.
3. How do I book my first shipment?
First, you need to create a shipper account. Once you create an account, you can start booking shipments through the Amazon Freight portal.
4. How do I monitor my shipments?
Amazon Freight provides online tools and a self-service transportation management system to help shippers manage freight on demand. In addition, their trailers are equipped with GPS, and carriers and drivers can use the Amazon Relay app to achieve real-time visibility of shipments.
5. Does Amazon Freight offer drop-and-hook services?
Yes. For contract pricing shippers who need additional flexibility, Amazon Freight offers drop-and-hook services, which can reduce truck driver wait time and potential detention fees.
6. Can Amazon Freight only ship to Amazon fulfillment centers (FCs)?
No. In addition to shipping to Amazon FCs, shippers can also use Amazon Freight to deliver freight from outside to their own facilities as well as third-party facilities.
Through these FAQs, you can have a clearer understanding of Amazon Freight’s service scope and operation methods so that you can better use the freight services it provides.