Frequently Asked Questions (Q&A)
Q1: If a product has two attributes, color and size, how should the product’s Variation Name be filled in?
Variation Name can be written as: size + color, for example: Yellow_M, Yellow_S.
Q2: Is the shipping day calculated in working days or natural days? How many days should be filled in generally?
The shipping days (DTS) are calculated in natural days.
The specific logic of the delivery time of the Shopee Seller Center is as follows:
Taiwan site: Sellers can freely set the DTS duration, and no pre-sale label is displayed;
Other sites: Sellers can only set DTS=5 days or DTS≥7 days, and products with DTS≥7 days will display the pre-sale label (displayed on the product sales page).
Q3: How to add a hashtag in the product description? How many hashtags can be added at most?
Hashtag format: #word+space/newline+#next hashtag;
Hashtag quantity: Up to 18 hashtags can be added for each product (applicable to all sites).
Q4: When uploading product pictures in batches, you need to fill in the picture link. How to generate the picture link?
You can use the image hosting software to generate the picture link. It is recommended to choose the image hosting of the domestic server for generation, otherwise it may cause the picture upload to be too slow.