In cross-border e-commerce operations, order management is a crucial link, and the image display problem on the order page may have a certain impact on the seller’s business. If the seller encounters the situation that the order image cannot be displayed normally on the Dianxiaomi order page, don’t worry, the following will provide some solutions to help sellers solve this problem.
Solution:
Platform orders that support product release:
Synchronize products and refresh the order page: First, go to the “Products” -> “Online Products” page in the Dianxiaomi backend to synchronize products. After waiting for the product images to display normally, refresh the order page to see if the image display problem has been solved.
Switch networks using a mobile phone: If the image still cannot be displayed after synchronizing the product, you can try to switch to a 4G network with your mobile phone, and then visit Dianxiaomi to see if the image display is normal. If you can view it normally on the mobile phone 4G network, but cannot display it on the computer, it may be that the current network environment cannot access the image link returned by the platform.
Check the network connection: If you can view the image on the mobile phone 4G network, but cannot display it on the computer, it may be that there is a problem with the current network environment. Sellers can try to restart the router or switch the network and visit Dianxiaomi again to solve the network access problem.
Orders on platforms that do not support product release:
Use mobile phones to switch networks: For orders on platforms that do not support product release, sellers can try to use their mobile phones to switch to 4G networks, and then visit Dianxiaomi to check whether the picture display is normal. If you can view it normally under the mobile phone 4G network, but it cannot be displayed on the computer, it may be that the current network environment cannot access the picture link returned by the platform.
Check the network connection: If you can view the picture under the mobile phone 4G network, but it cannot be displayed on the computer, it may be that there is a problem with the current network environment. Sellers can try to restart the router or switch the network and visit Dianxiaomi again to solve the network access problem.
Notes:
When trying the above solutions, please ensure that the seller’s network connection is stable so that you can smoothly access the Dianxiaomi platform and load the order page.
Through the above solutions, sellers can more easily solve the problem of pictures not displaying on the Dianxiaomi order page, ensure the accuracy and completeness of the order information, and thus smoothly carry out order management.