It is very difficult to accept that the store account registered by the seller himself is frozen. Recently, some eBay sellers said that their stores were frozen, and they didn’t know what caused it. This article will introduce the reasons why the account of eBay sellers was frozen after opening a store.
1. What are the reasons for the freezing of accounts on the cross-border e-commerce platform eBay?
1. Freezing reasons.
Usually caused by some minor problems, such as delayed payment, this is a common reason for the seller’s account to be frozen. Using the seller’s own registered account to pay a one-time payment can alleviate this concern.
2. Suspension reasons.
The account is blocked, which means that the seller cannot sell, bid, leave feedback or even leave messages to other users on the platform. This is a severe punishment for sellers by the platform. The reason for this is that the seller sells illegal products or makes some bad remarks.
3. Restriction reasons.
The platform account restrictions are very strict, and accounts that do not meet the platform standards will be restricted. Therefore, sellers must meet the minimum performance standards. If sellers want to know whether they have met them, they can check on the seller dashboard. The specific reasons for platform restrictions are different and are determined based on the actual situation of each seller.
4. The seller has platform fees to pay and needs to compensate the platform for the refund to the buyer. The seller has violated the rules or policies. The platform cannot verify the seller’s account information and the seller needs to update the payment method.
2. The platform account is frozen abnormally.
1. Bid, buy or sell products.
2. Leave a credit evaluation.
3. Create a new listing or modify an existing listing.
4. Contact the bidder.
5. Reply to the platform message received by the platform.
Of course, it is necessary to remind that there are many reasons for the freezing of seller accounts on cross-border e-commerce platforms, but if there are multiple accounts, sellers also need to take relevant anti-association measures, such as using super browsers, which can play an anti-association effect and can better help sellers do cross-border e-commerce.
Of course. Opening a store is simple, but operating a store is not easy. Sellers must follow the platform rules to do things to avoid losing more than they gain.