At a time when the e-commerce field is constantly developing and changing, the temu semi-hosting model has gradually entered the vision of merchants. However, in the actual operation process, merchants will inevitably encounter various problems and doubts. Let’s take a look at the seven problem-solving methods of temu semi-hosting.
Q1: Can the US site be added now?
The answer is that the sales inventory is added first, the image review is passed, the qualifications are uploaded, and there are no other card points before adding a site. In addition, there will be activity support after the site is added. Merchants can check the specific activity situation at the front desk. This provides convenience and opportunities for merchants to expand the market.
Q2: Can I add a site if the deposit is not charged?
Yes. However, it should be noted that after the site is added and the sales are generated, when the GMV reaches a certain level, if the deposit is still not charged, the product will be removed from the shelf. Therefore, merchants need to pay attention in time and make corresponding arrangements.
Q3: What are the merchants responsible for and what are the platform responsible for?
In the semi-hosting model, merchants need to be responsible for the first leg, overseas warehousing, last leg and inventory maintenance, while the platform is responsible for image review, price verification, pricing and other tasks. It can be said that the platform plays the role of a super traffic portal, bringing a lot of exposure and sales opportunities to merchants.
Q4: What if orders in remote areas and PO BOX cannot be delivered?
Merchants can set the freight template, and now the option of whether to deliver is supported. For orders that have been issued in the past, if they can be sent, try to send them as much as possible to ensure the experience and satisfaction of consumers.
Q5: What should I do with after-sales problems?
After-sales cases can be sent to buyers first, and then collected by buyers, and then processed bit by bit. This can ensure that after-sales problems are handled in a timely and effective manner, and enhance consumers’ trust in the brand.
Q6: Can you give reference links for backend price declaration and backend price adjustment?
For some bad cases that are obviously outrageous or violate market rules, you can ask buyers for reference links to better adjust and manage prices.
Q7: Can Temu provide shipping labels?
Temu has strong premium capabilities and can negotiate a good price with USPS. It is definitely more expensive for merchants to buy labels themselves than Temu, and there are also water leakage accounts when shipping from overseas warehouses. This is indeed a problem that merchants are more concerned about, and they also hope that the platform can give merchants more support and help in this regard.
In short, the temu semi-hosting model will encounter various problems in the actual operation process, but as long as merchants and platforms work together and actively communicate, they will be able to find suitable solutions to promote the smooth development of the business. Merchants need to have a deep understanding of these problems and how to deal with them in order to better adapt to the semi-hosting model and gain an advantage in the fierce e-commerce competition.