On the Amazon platform, increasing product reviews is an important way to create popular styles and increase sales. Even our sellers check reviews while purchasing a product. Through the comments made by buyers after using the product, we can understand whether the product meets the actual situation and meets our needs. Products without reviews can easily sway consumers’ desire to buy. However, sellers often report that their reviews have been deleted. Why is this happening? What is the reason for deletion?
1. The time to leave a comment is too short.
Amazon’s rules believe that if a buyer’s review is within a short period of time, especially a five-star review, the Amazon system will define the review as a fake review.
And it is determined that sellers manipulate the credit evaluation system and delete reviews, so sellers often experience genuine positive reviews being deleted.
However, if it is a neutral or negative review, the review will be considered genuine and will not be deleted.
2. The review rate is too low.
No matter the number of views and orders of a listing, or the number of orders and comments, there is an average value.
Many sellers are ready to fake orders before opening their business, resulting in high review rates and high risks.
3. Continuous five-star reviews.
Continuous five-star reviews will inevitably affect the listing and lead to platform tracking.
4. The buyer’s account is not safe.
Needless to say, most sellers who seek out an appraiser will say there is nothing wrong with their buyer’s account. This is actually not very believable.
So how to avoid deleting comments? What should we pay attention to?
1. Follow the rules.
The first thing to do is comply with Amazon’s rules.
2. Don’t ask for a large number of comments in a short period of time.
Many sellers use Amazon’s autoresponder, email, or email to ask customers to leave reviews. If review velocity increases rapidly, it will trigger the Amazon algorithm and make reviews behave erratically. So avoid a surge in reviews in the short term.
The above are all about the reasons why Amazon reviews are deleted. I hope it will be helpful to the seller’s future store operations. Lianlian Cross-Border Payment always pays attention to every little thing about sellers, and will also bring articles on related aspects in future articles to help sellers operate better.