Wish Express is a solution for delivering individual products to individual countries. It is a delivery method provided by the Wish platform that is dedicated to supporting platform merchants in overseas warehousing operations. Rather than saying that Wish Express is a product or delivery method of the Wish platform, it is better to say that it is a logistics and distribution service built hand in hand by the platform and merchants.
If merchants have opened overseas warehousing business, they can easily add Wish Express and receive a series of policy support provided by the platform to help expand the market. So what are the assessment criteria for opening Wish Express?
Assessment criteria for Wish Express
In order to ensure the logistics quality of Wish Express and provide customers with a higher-quality shopping experience, Wish Two indicators have been set for Wish Express:
Delayed arrival rate <5%
Pre-fulfillment cancellation rate <5%
“Delayed arrival rate “Time Arrival Rate” evaluates the proportion of Wish Express orders that are not delivered within the specified time, divided into “product delayed arrival rate” and “store delayed arrival rate”:
Product delayed arrival rate = certain The total number of orders for Wish Express products that were not delivered on time within 1 week ÷ the total order output of the Wish Express product within this week
The arrival rate when the store is delayed = the delivery rate is not delivered on time within 1 week The total number of Wish Express orders in the store ÷ the total Wish Express order output of the store in this week
“Pre-fulfillment cancellation rate” evaluates the proportion of merchants actively canceling orders, and is also divided into “product pre-fulfillment cancellation rate” And “store pre-fulfillment cancellation rate”:
Product pre-fulfillment cancellation rate = the total number of orders for a Wish Express product that were proactively canceled by the merchant within one week ÷ the orders for the Wish Express product within this week Total output
Store pre-fulfillment cancellation rate = total number of Wish Express orders from the store actively canceled by the merchant within one week ÷ total output of Wish Express orders from the store within this week