After-sales issues often trouble many novice Wish sellers. In order to better help Wish sellers solve common problems in after-sales scenarios, this article will bring to sellers: after-sales rules and common email templates for sellers on the Wish platform, Hope this can provide some help.
1. What after-sales rules of wish platform should sellers follow?
Pay more attention when publishing, especially information such as pictures, descriptions, single products, etc., to avoid after-sales problems due to these problems. Be sure to check the front-end of the platform, otherwise it will be easy to create correlations and have a negative impact on the store’s SKU.
2. After-sales email template for sellers on wish platform.
（1）I hope you will see from the reduction that we are really doing our best. (Chinese translation: Our sincere wish: You can see our sincerity through the reply and we have done our best. Efforts)
(2) we did like to express out desire to estalish bussiness relations with on the basas of equally, naturally bennefit and the exchange of need goods. (Chinese translation: We really hope that we can We will communicate reasonably with you and maintain the transaction relationship on the basis of equal exchange and mutual benefit)
(3) It is our hope to keep continue wiht you. (Chinese translation: We sincerely hope. , you can continue to maintain business contact with you.)
In short, cross-border e-commerce sellers should abide by the platform’s after-sales rules when maintaining wish after-sales work, and pay more attention to the product information published to avoid later There are no mistakes; and you should learn some email templates for after-sales communication in order to maintain good communication with customers and suppliers.