Users of the tiktok platform can choose to bring goods through short videos, or they can choose to register a small store to operate. If they want to run a tiktok small store well, seller friends need to abide by many rules. Therefore, this article will introduce what are the rules of tiktok store?
1. According to the platform’s rules for inactive sellers, the platform will send emails to stores that have been inactive for 60 consecutive days to remind sellers to actively operate. If the seller does not take action within 7 days, all products in the store will be removed from the shelves and the store will enter an investigation period.
2. All content uploaded to the platform must comply with the rules of this page. Cover pages, titles, hyperlinks, anchor links, descriptions, character speech, clothing, behavior, sounds, microphone settings, nicknames, bios, images, and other features are also subject to content rules.
3. Inaccuracy of product refers to the violation that the product received by the buyer does not match the seller’s product description/release page. If a seller is found to be in violation of the policy, the platform will take violation management measures against the seller’s account in accordance with the “Tiktok Shop Terms of Service for Sellers” and other applicable platform policies or rules.
4. Time limit for fulfillment and collection: The order status changes from “pending shipment” to “in transit” within 120 hours.
Stocking time: the order status changes from “pending shipment” to “pending collection” within 48 hours.
Pick-up time: The order status changes from “To be picked up” to “In transit”, it needs to be within 72 hours.
5. Sellers can use communication tools authorized by the platform to seek reviews from buyers. However, sellers must not violate the corresponding requirements issued by the platform.
Once the buyer clicks the submit button to confirm submission of the review, neither the buyer nor the buyer can edit it further. If the platform discovers that a review violates the buyer review rules or the platform’s community guidelines, the review may not be displayed.
Neither buyers nor sellers can delete any published buyer reviews. If a seller or user believes a review is incorrect or misleading, they can submit a file to the platform for investigation.
The above article carefully introduces some rules of tiktok store to you. If you don’t understand it, you must read it carefully to avoid violating the platform policy when operating the store, which is very embarrassing. What a deal. When operating a store, all sellers must always remember not to violate the platform rules and policies. Remember this.