For sellers on the Wish platform, product selection and express delivery are relatively troublesome issues. Timely logistics can make buyers feel good about the store, and goods can be delivered in time, which will make buyers want to buy again. If there is a problem with the delivery of Wish, the seller can appeal. How to appeal the issue of the delivery of Wish? This will be introduced in detail below.
The appeal method for Wish delivery issues is as follows:
1. If the logistics information is not displayed on the Wish platform, you can appeal. At this time, the seller needs to click on the tracking details option in the Wish backstage to enter the logistics The appeal page allows you to appeal the issue of submission.
2. After entering the page, the seller needs to confirm the selected logistics method, and then find the official website of the logistics. After opening the official website of the logistics, you can use the screenshot to take a screenshot of the express delivery number to the location of the tracking history.
3. Then the seller needs to find the proper delivery destination, that is, where the order is sent. If it is sent to the United States, choose the United States. If it is sent to France, choose France, and then open the delivery address. Translate the address into Chinese and fill it in correctly.
If the seller’s delivery address does not match, the entire page needs to be translated into the language of the delivery place and then filled in. The delivery time also needs to be filled in. The delivery time cannot be filled in casually. It can be filled in from Search the logistics provider’s website and fill it out accurately.
The seller can submit after completing the above steps. Clicking the submit button means the upload is successful. At the same time, sellers need to note that not every appeal will be successful. The waiting time for the appeal result is usually 1 day. If the seller sees the logistics information in the background after one day, it means that the seller has successfully appealed. If no message is received after one day, the seller needs to re-submit the appeal.
In order to improve the delivery problem, sellers generally need to strictly select logistics providers, otherwise the store evaluation may be lowered due to delivery problems. At the same time, sellers need to deliver goods in a timely manner and often check whether the logistics information has been entered in the background. Ensure that the effective tracking rate is no less than 95%.
The above content has introduced in detail the appeal of Wish delivery issues. Logistics is an important part of the seller’s operation. Therefore, sellers need to actively deal with various problems that arise in logistics and correctly use the relevant services provided by the logistics platform. , which can reduce proper delivery problems.