After choosing to open a store on the eBay platform, sellers need to understand the relevant policies and rules of the platform to avoid the impact of violations on the store, especially in terms of infringement of intellectual property rights. What should sellers do if they find that other sellers have infringed on their intellectual property rights? How to complain about another seller’s infringement on eBay?
The first step is to contact the platform’s complaint hotline, detail the specific infringement matters, such as infringement of intellectual property rights, plagiarism, etc., and request the platform to remove the infringing sales links. If the platform does not remove the product in time or the removal is incomplete, you can choose to apply again. In this way, sellers can protect their intellectual property rights and safeguard their legitimate rights and interests.
In the second step, after multiple unsuccessful communications with the platform, you can choose to file a lawsuit through a third-party organization such as a law firm to sue for infringement. In addition, you can also complain to the official cross-border e-commerce platform or e-commerce sellers, but the rights holder needs to make a choice based on the specific situation. If the case involves a large sum of money, it is recommended to seek help from a professional legal team. These measures are all to protect sellers’ intellectual property rights and ensure their legitimate interests on the platform.
Although hiring a lawyer will be more expensive, the eBay platform attaches great importance to protecting intellectual property rights. As long as relevant trademarks, patents and other written documents are provided, most infringements can be stopped by the authorities. Therefore, if a seller discovers that another seller has committed infringement, it is recommended to take action as soon as possible to file a complaint. Complaining about infringement by other sellers on eBay can not only protect your own intellectual property rights, but also help maintain the good order of the entire platform and protect the rights and interests of consumers.
The above is about how to complain about other sellers’ infringement on eBay. I hope it will be helpful to my fellow sellers. During the process of opening a store, sellers need to always pay attention to the rules and policies of the platform and avoid illegal operations to avoid unnecessary impact on the store. For infringement issues encountered, it is recommended that sellers first try to contact the platform’s complaint hotline to solve the problem. If repeated communication fails, they may then consider filing a lawsuit through a law firm or other means.