When opening a store on the wish platform, merchants must deliver goods within the specified delivery time, otherwise it will be judged as delayed delivery, which may result in the store being suspended from trading and fined. If a Wish merchant’s delayed shipment rate is too high, the store may be penalized by the platform. Next, I will introduce to you how Wish reduces the delayed shipment rate and how to avoid fines?
Wish’s delayed delivery rate is too high. To avoid fines, merchants should first process orders in a timely manner and ship them as soon as possible. In order to satisfy customers, sellers must provide consumers with the logistics order number and logistics information of the goods as soon as possible. Secondly, merchants should choose reliable logistics carriers and update logistics information in a timely manner. If a merchant has questions about how to choose a logistics carrier or data performance, he or she can contact an account manager for help.
Merchants need to note that if the delivery date of the order exceeds the specified time, the platform may fine the store. If the item price is less than $100, a penalty of 20% of the order amount or $1 will be imposed if the order is not delivered within 168 hours after the order is generated. If the item price is greater than or equal to $100, non-delivery of the order within 336 hours of order creation will result in a penalty of 20% of the order amount or $1. Merchants must deliver goods within the specified time and update logistics information in a timely manner to avoid fines.
Therefore, merchants must deliver goods within the specified time and update logistics information in a timely manner to avoid being fined. If a merchant’s late delivery penalty has been determined, the merchant can apply to cancel the fine within 72 hours. When opening a store on the Wish platform, please be sure to comply with the regulations to avoid unnecessary penalties for the store.
The above is how Wish reduces the delayed delivery rate and how to avoid fines. As a Wish merchant, it is very important to comply with the prescribed delivery time. Merchants should deliver orders as quickly as possible and provide fast and effective logistics tracking information to improve customer satisfaction. In addition, merchants should choose reliable logistics carriers and update logistics information in a timely manner. If a merchant has been fined for late delivery, he or she can apply to have the fine revoked within the specified time. Only by complying with the regulations can you maintain good business reputation and the chance of long-term success.