Amazon is one of the world’s largest e-commerce platforms, but some new sellers do not sell goods after paying the monthly fee. So can Amazon sellers refund the monthly fee for unsold goods? This will be introduced in detail below.
The Amazon platform generally has two sales plans, mainly personal sales plans and professional sales plans. Personal sales plans generally have no monthly service fees, but professional sales plans usually require a monthly fee. The monthly fee for the US station is generally US$39.99. If a seller registers for Amazon’s Professional Selling Plan and does not perform any operations, the monthly fee will also be deducted. Generally speaking, if a seller is mistakenly charged a monthly fee due to technical problems on Amazon, the seller can contact seller support to get a refund for the monthly fee.
The Professional Selling Plan is a monthly subscription service that provides sellers with many tools, such as batch posting of products, automatic pricing, advanced business reports and customizable shipping costs, etc. It can also optimize the seller’s listing page. Eligibility for the placement. If the seller has not used the tool and has not published the product, they can generally apply for a refund within 90 days of the payment date. However, if the seller has already used the tools provided by the platform, the monthly fee is generally non-refundable. In addition, if the seller pays the monthly rental fee due to his own reasons, Amazon will generally not refund the fee.
When an Amazon seller can get a refund for the monthly fee for unsold goods, he or she can apply for a refund through the following steps:
1. The seller needs to log in to the Amazon Seller Center account;
2. Then click the “Help” menu and select “Contact Seller Support”;
3. Then click the “Refund Monthly Fee” option and you need to fill in the refund request form in detail;
4. Finally submit the refund request form.
After the seller submits a refund request, the customer service will review the seller’s request, which will generally be processed within 2-3 working days. If the review is passed, the unused monthly fee will be refunded.
In summary, Amazon sellers can refund monthly fees if they do not sell goods, but this decision needs to be made based on specific circumstances. Sellers need to pay attention to their account status and ensure that there are no outstanding transactions or unpaid fees before they can apply for a refund. If a seller encounters a problem, he or she can contact Amazon customer service for help.