If sellers on the wish platform sell prohibited items and violate the relevant regulations of the platform, they will be fined by the platform. If the seller has any objections, he or she can appeal. So how do I appeal against fines for prohibited items on Wish? This will be introduced in detail below.
In order to create a safe market environment, the wish platform clearly stipulates that the sale of specific types of products, especially high-risk products, is prohibited. Prohibited items on the wish platform mainly include weapons, drugs, dangerous chemicals, etc. Prohibited items are generally misleading products, medical controlled products, exposed items, etc. In addition, the wish platform prohibits the sale of counterfeit products. If a seller lists counterfeit products for sale, the product will be deleted from the platform and the account will also face fines.
Under normal circumstances, the fine will be deducted directly from the seller’s account after receiving the penalty notice. The platform has clear regulations on fines for infringements such as imitations, and usually the amount involved in the historical transaction record of the product will be deducted. In addition, the order amount of the new order for this product this month that has been sent and the tracking number has been filled in will also be deducted by the Wish platform. At this time, regardless of whether the buyer has confirmed receipt, it will be deducted.
The Wish banned product fine appeal method is as follows:
1. Before submitting an appeal, sellers need to check the platform’s “Prohibited Products” policy to confirm that their products are compliant products. .
2. After that, the seller can start to file an appeal for the “prohibited item” violation. The seller can go to the bottom of the page, click “Whether the product has been mistakenly determined as a ‘prohibited item'”, and then initiate an appeal.
3. If the seller confirms that the product complies with the policy, the seller can provide pictures and invoices of the product. Note that if the appeal process is abused, the store may face fines.
4. Sellers need to submit product details. After completing all required fields, submit an appeal and accept review.
5. After clicking “Confirm” to submit the appeal, the platform will review it again. The review process will generally be completed within 5-7 working days.
The above content has given a detailed introduction to Wish’s fine appeal for banned items. Sellers need to pay attention to avoid selecting banned items on the platform when selecting products, so as not to affect the subsequent operation of the store. If a fine is imposed due to prohibited items, sellers can appeal to the platform in a timely manner.