Since Amazon updated its review policy, questions like “Can I send reminders and request reviews?” have been repeated more frequently than before. After all, BQool seller feedback software is an automated tool that helps sellers invite comments via email. Many existing users and sellers who want to use it have doubts and are afraid that they will be frightened by Amazon’s latest review regulations~
With this question in mind, Kuzai leads everyone to take a detailed look at what Amazon’s Review policy says!
First, let’s take a look at the latest Amazon Prohibited seller activities and actions (seller illegal activities and actions) invitation comment specifications.
General Guidelines
(General Guidelines)
Misuse of ratings, feedback, or reviews:
(Abuse of product reviews, seller feedback and ratings)
Any attempt to manipulate ratings, feedback, or reviews is prohibited.
(Any manipulation of product reviews, seller feedback and ratings is not allowed.)
Ratings and feedback: The ratings and feedback features allow buyers to evaluate the overall performance of a seller, helping sellers to develop a reputation within the Amazon Marketplace. You may not post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, however you may not pay or offer any incentive to a buyer for either providing or removing feedback.
You may request feedback from a buyer
You may request feedback from a buyer
You may request feedback from a buyer
Very important ~ I’ll talk about it three times in particular
Original translation:
“Seller feedback and ratings: The rating function of seller feedback provides buyers with a standard to measure seller performance and helps sellers improve the reputation of their stores on the Amazon site. The content submitted for seller feedback must not contain abusive and inappropriate words, or reveal the buyer’s Private information, and you are prohibited from giving feedback to the stores you operate. You can invite feedback from buyers, but any monetary or material incentives are strictly prohibited as rewards for buyers to write and remove reviews. ”
Reviews: Reviews are important to the Amazon Marketplace, providing a forum for feedback about product and service details and reviewers’ experiences with products and services—positive or negative. You may not write reviews for products or services that you have a financial interest in, including reviews for products or services that you or your competitors sell. Additionally, you may not provide compensation (including free or discounted products) for a review. Review solicitations that ask for only positive reviews or that offer compensation are prohibited. buyers to modify or remove reviews.
Original translation:
“Product Reviews: Amazon buyers can submit positive and negative product reviews to express their feelings about the products or services, which serve as an important source of product information for consumers. It is prohibited to target products that have an interest in themselves, or products for themselves and their competitors. Write a review. In addition, offering rewards (including free or discounted products) to invite reviews is not allowed. Offering rewards to only invite reviews, or only inviting reviews, is not allowed. Sellers cannot ask buyers to change or remove differences. Comment.”
It’s simple and clear but you still don’t understand it, it doesn’t matter!
Cool boy has highlighted all the important points!
Bring a small bench and focus!!!
Any monetary or material inducements as incentives for buyers to write and remove reviews are strictly prohibited.
Offering rewards (including free or discounted products) to invite reviews is not allowed.
Offering rewards only for positive reviews, or only for positive reviews, is not allowed.
Sellers cannot request buyers to change or remove negative reviews.
Safe!
Only this method will allow you to do business on Amazon for a long time!
You can send emails to buyers to invite seller feedback and product reviews, but no string attached (don’t send this or that for free or at a discount, and also ask for positive reviews!). The most important thing! Using software to send emails to invite comments is safe and effective!