When the store has an order, we may find that the order shows that the funds have not arrived. Many new sellers do not know the situation and mistakenly think that the buyer has not paid. In fact, the buyer has already paid for this transaction order, but the funds have not yet been paid. It’s just under review of AliExpress’s risk control system.
Why does “AliExpress” need to review funds through the risk control system within 24 hours? The main purpose is to ensure the safety of the seller’s funds, because the asymmetry of online payments prevents us from knowing the identity of the buyer, and there is a risk of fraud in online credit card payments. According to the regulations of the card issuing organization, when using an international card for online payment, if there is a problem during the transaction, the cardholder can file a chargeback within 180 days, so some malicious buyers will file a chargeback after we deliver the goods, so the funds It will be returned to the buyer’s account. Why are funds returned? Because buyers can complain to the credit card company that the payment was not authorized, the goods did not match the description, the goods were not received, the refund application was not processed, etc., and require the credit card company to refund, so our order funds must be reviewed by the risk control system.
Of course, we should not worry because buyers can file a chargeback within 180 days, because there are many conditions for buyers to file a chargeback application, and it is not that simple. First of all, buyers must pay a certain fee to the bank when they file a chargeback with the card issuing bank. In addition, it takes 1 to 6 months for different card issuing banks to receive a buyer’s chargeback complaint and accept the complaint. Finally, bad personal credit caused by fraud will affect his job, loans, etc., so it is not that simple to file a chargeback. However, to be on the safe side, we still have to wait for AliExpress’s 24-hour risk control system to pass the review before shipping to the buyer.