Communication skills are a very important skill in the workplace. Many Amazon operators suffer because they cannot communicate, and often even refuse to communicate. Some Amazon operators think that they are the main force of the company’s money-making, and other departments of the company have to revolve around them. They think that they do not need to take the initiative to communicate with other departments, and as long as they sell the goods, they are the best. This kind of thinking is particularly likely to cause team disharmony, thus affecting operational efficiency.
For example, communication between the operation side and the product side is particularly important. The company often encounters conflicts between the two departments: the product side thinks that the product can be made, but the operation side thinks that it cannot be made and directly rejects the product side. The product side feels very aggrieved. It is difficult for them to develop a product, but it is directly rejected by the operation side. This will inevitably lead to conflicts. However, during the entire promotion process, the operation side and the product side need to work closely together. Once unpleasantness or conflicts occur, it will have a negative impact on the creation of the entire new product, and the entire company will suffer in the end.
At this time, it is particularly important for operators to communicate efficiently with product personnel. The operation side and the product side should be a complete chain. Only when the two sides work closely together can the probability of launching a new product be increased. In addition, I suggest that operation personnel can apply for rotation in the product center, or try to understand the workflow and work content of the product side as much as possible. Only when they understand each other can they achieve efficient and sufficient communication, and improving communication skills can ensure the collaboration between the product side and the operation side. In the same company, if operation personnel want to successfully create a hit product, they need the support of product personnel, logistics department, art design, financial accounting department, advertising department, and off-site traffic department. Amazon operation personnel communicate efficiently with various departments, and working together is the only way to create a hit product!