On the road to success in the Russian e-commerce market, the OZON platform is an important stop that Chinese sellers cannot ignore. However, for sellers who have just settled in or have been operating for a short time, they may encounter a key rule: if your store fails to meet certain requirements within 30 days, the OZON platform will automatically close your warehouse. In order to avoid this situation, let’s analyze the OZON platform’s warehouse closure regulations and activation process in detail.
According to OZON’s official rules, if your store does not meet the following requirements within 30 days, the platform will automatically close your warehouse:
1. No products are on sale.
2. No product packages have been sent to the warehouse.
The OZON platform will send a notice with a deadline via email. As long as you can successfully sell at least one item or send at least one package before the deadline, the OZON platform will not automatically close the warehouse. Otherwise, the warehouse status will be displayed as “inactive”.
If you need to reactivate the warehouse, you need to write to the official staff to explain the situation and reasons, and then OZON will activate the warehouse within 1-2 days. During this period, you can make setting changes, list products, set product prices and inventory quantities. Once the products pass the review and show the warehouse activation status, they will appear in the product column of the OZON platform.
If after 2 days, the OZON platform still has not activated your warehouse, you need to send an email to the OZON platform again to urge processing. Pay attention to timely processing to ensure the normal operation of the store.
Establishing and maintaining an active warehouse on the OZON platform is crucial for Chinese sellers to succeed in the Russian market. Complying with OZON’s regulations and keeping abreast of the warehouse activation process can ensure the smooth operation of your store. Please be sure to pay attention to the deadline and ensure that the product is sold or shipped within the limited time to avoid warehouse closure. If you encounter any problems, contact OZON officials in time and handle them accordingly as required. By complying with regulations and operating reasonably, your OZON journey will be full of infinite possibilities!