On the Ozon platform, some specific products need to upload the corresponding quality certificates before they can be sold. Products without these certificates may not be sold on the platform. So, what is the process of uploading product quality certificates on the Ozon platform? What are the requirements?
1. Requirements for uploading product quality certificates.
For products that require product quality certificates, the Ozon platform has the right to require sellers to upload the corresponding product quality certification documents. Sellers must provide the required certificates within 3 working days after receiving the platform’s request. If the seller fails to provide the certificate on time, the Ozon platform has the right to temporarily block the sale of the relevant products until the seller provides qualified product quality certification documents.
2. Steps for uploading certificates.
1. Log in to the personal center, click the “Product” menu, select “Certificate” and enter the “Warranty Book” page.
2. Click the “Add Certificate” button, fill in the main information of the certificate as required, and ensure that the information filled in is consistent with the original file.
Fill in the file name for subsequent search and management.
Select the applicable file type.
Fill in the file number and validity period.
3. In the Scanned copy of the certificate area, upload a scanned copy or photo of the certificate. If the certificate is multi-page, upload all pages. Make sure the scanned copy is of high quality and the text is clearly visible, including the seal and signature.
4. In the Product area, select the product related to the certificate. You can add products manually or fill in the product information in the XLS spreadsheet file. If you choose to add products in the form, make sure the product number is consistent with the one in the personal center.
3. Certificate review.
After uploading, the quality control department of the Ozon platform will conduct an audit, including:
Check whether the copy of the document is consistent with the data provided.
Check the clarity of the text copy, such as whether the signature and seal are clearly visible.
Verify that the document is complete.
Verify whether the document is valid in the Russian Federation.
Confirm the validity period of the document.
Check whether the document is registered in the unified state register.
If the document review fails, the Ozon platform will not accept the certificate. The certificate with a rejected status will show the specific reason for the failure of the review. The Ozon platform may also request a notarized copy of the document to confirm that the product quality meets the mandatory requirements. If the seller receives such a request, the document must be submitted to the Ozon platform within 3 working days.
Summary: The certificate upload process of the Ozon platform covers multiple links to ensure the compliance of product quality. Sellers need to pay close attention to the results of the certificate review to ensure that the documents provided meet the platform requirements. By mastering Ozon’s certificate upload process, sellers can better adapt to the platform regulations and achieve more success in the Russian e-commerce market.