eBay is now auditing sellers’ accounts more and more strictly. Once an account is blocked, the impact on the seller will be very large. What are the specific reasons for eBay’s account blocking? How can sellers restore their accounts?
1. The main reasons for eBay’s account blocking.
1. Cancel orders.
If the store cancels too many orders, the eBay platform will handle the account accordingly, which will seriously lead to the permanent sealing of the eBay account. The reason is simple. No matter which platform wants to give buyers the best experience. If orders are frequently canceled, it means that the seller’s service. The product is unqualified.
2. Send an email to the buyer to urge for a review.
eBay prohibits sellers from asking buyers for good reviews. If the seller wants to comment, remember not to be too obvious and guide in other ways to get the buyer’s comments.
3. Inconsistent account information.
When registering an account, the information filled in by the seller needs to be true and valid. If there is false information, once the platform finds it, the eBay account will be sealed.
4. There are risky operations in sales behavior.
Generally speaking, this situation is caused by the seller selling products prohibited by the platform or repeated distribution behavior, so the seller must be clear about the rules of the platform when operating to avoid title problems caused by violations.
Second, can you apply for recovery after eBay is blocked.
1. If there is a problem with the account, the platform will definitely send a corresponding email, carefully check the specific reasons for the account sealing, and then conduct a self-check to see if there are any illegal operations.
2. Then check whether the platform has corresponding rectification requirements, and make rectifications according to the platform requirements to ensure that the later operations look more professional and re-establish the corresponding trust.
3. Finally, you can write a corresponding complaint email and send it to the official. If you have not received a reply for a long time, it is recommended to contact customer service to feedback the complaint.
eBay’s account is not necessarily because there is really a violation. We must carefully investigate previous behavior. If it is determined and no violation has occurred, an appeal must be made; if there is a violation, the seller can try to appeal, but remember to express your sincerity and future rectification plan in the email, which is very important. I hope the above content will be helpful to sellers who want to open a store on the eBay platform.