Amazon is one of the largest e-commerce platforms in the world, with many sellers and buyers. For sellers, registering an Amazon seller account is the first step, but sometimes the application process is not smooth and it is easy to be rejected. In this case, the seller needs to appeal. This article will introduce in detail the steps and time limit analysis of Amazon appeal registration.
1. Why is it rejected? Before introducing the appeal process, we need to understand why it is rejected. Generally speaking, the main reasons why Amazon rejects seller accounts are as follows:
1. The seller’s information is untrue or incomplete.
2. The materials submitted by the seller are insufficient or do not meet the regulations.
3. The seller has already used another account.
2. Complaint process.
1. Log in to the Amazon seller account. First, log in to your seller account, click “Help” in the upper right corner and select the “Contact Us” button.
2. Select the appeal type. Select the “Contact Us” page Selling on Amazon, and then click the “Appeal failed seller account registration” option in the drop-down menu.
3. Provide the necessary information. After selecting “Appeal failed seller account registration”, the page will prompt you to provide the necessary information. Including the registered email of the seller account and the seller’s ID, fill in and upload the name of the required file according to the prompts, etc.
4. Wait for review. Once the appeal request is submitted, Amazon will review it within two working days and give the review results. If approved, the seller account can be used; otherwise, it is necessary to appeal again or change a new seller account.
3. Time limit analysis.
After the seller submits the appeal request, the review process takes about two working days. However, in this process, the seller needs to pay attention to some details.
1. After submitting the appeal request, the seller should pay attention to notification methods such as email and internal mail in time to understand the review results in time.
2. If the appeal result is rejected, the seller can choose to appeal again or change to a new seller account. However, if the materials and information submitted by the seller in the second appeal are the same as those submitted before, it may be regarded as malicious behavior and lead to audit failure.
3. The seller should provide true and reliable information and documents as much as possible during the appeal process. Do not blindly submit false materials, otherwise it will be regarded as deception and punished.
In the process of Amazon seller account registration, failure is inevitable. But as long as the correct appeal process is followed and true and reliable information and documents are provided, the seller can generally pass the audit smoothly. I hope this article can help sellers who need to appeal.