Friends who are used to shopping on other shopping apps know that chatting and communicating with sellers during the shopping process can quickly understand product information, but this method is a bit unfeasible on Amazon. Many buyers can’t find the entrance to contact sellers. Many times on Amazon, buyers want to contact sellers, but can’t find the place, so how to contact sellers on Amazon? The following will introduce it to you.
1. Enter the Amazon official website, log in to your account, then pull down and click “Help Center”.
2. Click “Need Additional Help”-“Contact Us” to enter the Help Center.
3. Explain your problem on the page, the more specific the better.
4. Choose to answer Amazon’s call or take the initiative to contact online customer service.
5. If you choose Amazon to call you, you need to leave your mobile phone number on the new page and wait for Amazon to call you.
6. If you choose to chat online, you can directly enter the question in the new window to communicate with online customer service.
Of course, you can also find the seller’s contact information directly and communicate with the seller by phone as follows:
1. Log in to the Amazon website and select the product you purchased.
2. Find the seller’s name on the details page, check the logistics and delivery situation, and determine whether the product you purchased has a corresponding seller settled in for sale.
3. Click the name of the settled seller to see the detailed information of the settled seller.
4. In the lower right corner of this page, you can see the Amazon seller’s contact information, and you can go to the seller and contact him.
Now you know how to contact sellers on Amazon. You can choose to communicate with Amazon sellers online or by phone. If you encounter a problem, you can choose the most convenient way to contact the seller! The above is an introduction to how to contact sellers on Amazon. I hope these can help you.