Copyright issues are the most difficult problems for sellers on Amazon. Here are some copyright issues and solutions that sellers may encounter for reference.
1. Recently, there have been new complaints about independent sites, and many bestseller links have been snatched away. What are the solutions?
1) To find a target on the US site, first find a better ranking, and only register the US trademark as the brand name.
2) Register the same trademark in the UK and set up an independent site.
3) Use the store to test buy malicious links.
4) Report the infringement to the platform through the brand interface of the US website.
5) When Amazon receives a brand infringement complaint, the system can only recognize the brand name, but not the trademark registration number, and the UK brand name of the complainant is the same as the brand name of the link.
The system believes that the complainant is also the owner of the US trademark and gives the link ownership to the plaintiff.
The original seller completely loses the right to sell links. As for the solution, the simplest and quickest way is to register the trademark in various countries as soon as possible.
2. Suspected of infringement, the store was blocked, it has been 90 days, can I appeal for funds?
You need to file an appeal before withdrawing funds and write an action plan.
Write down the root causes in this action plan. The solutions to these three problems are: actions taken for violations of Amazon policies, and measures to prevent infringement or violations of Amazon policies.
3. Brand authorization was rejected, there is suspicion of abuse, but the new store has passed the second review and there is no violation. The customer service replied that there was abuse when opening a case, but did not explain the reason. How to solve it?
A brand can authorize up to 5 stores. If there are more than 5 stores, it can be considered as brand abuse and cannot be authorized. The licenses of stores that are not frequently used must be removed before being authorized to the new store.
Go to the brand background-User Permissions page/User Permissions to view the authorized stores, and then you can delete them.
4. What should I do if the seller’s products are maliciously complained and the pictures of the products are forced to be removed from the shelves infringing?
It is recommended to provide the following documents for the appeal:
1) Provide the original raw certification file. This document is basically only owned by the photographer, and it cannot be obtained by downloading pictures;
2) Provide photography certificates and photography certificates. For example, who is the photographer, where the photos were taken, and the photography consumer contract to prove that a transaction did occur during the shooting.
The key is that the photos are made in the process of self-production and self-sale from beginning to end.
The above are several copyright issues and solutions that Amazon sellers will encounter. I hope it will be helpful to you.