Selling products on the Amazon platform is the choice of many merchants and sellers. However, in order to ensure the quality and safety of products, Amazon conducts dangerous goods audits on uploaded products. If a product is identified as potentially containing dangerous ingredients or safety hazards, it will trigger a dangerous goods audit, resulting in the removal of the product from the shelves or sales restrictions. Faced with this situation, merchants and sellers need to take quick action to ensure that the product meets Amazon’s safety standards in order to successfully pass the audit.
1. Stop selling immediately:
Once you receive a dangerous goods audit notification from Amazon, the first step is to immediately stop selling the relevant products on the Amazon platform. This is to prevent potential safety hazards from affecting consumers and to buy time for product inspections and rectifications.
2. Self-inspection and rectification:
For products that trigger an audit, self-inspection and rectification are necessary steps. Carefully check the ingredients and uses of the product to ensure that the product does not contain any illegal or dangerous ingredients. Understand the specific reasons for the dangerous goods audit, which may be that the product packaging does not meet the standards, the label information is incomplete, etc. According to Amazon’s feedback, make corresponding adjustments and modifications to ensure that the product meets the platform’s safety standards.
3. Provide relevant certificates and test reports:
After making rectifications, it is crucial to prepare relevant certificates and test reports. This may include product safety test reports, quality certificates or other authoritative certification materials to prove the compliance of the product.
4. Contact Amazon customer service:
During the process of self-inspection and rectification, it is very important to keep in close contact with Amazon customer service. Provide the customer service team with product improvements and relevant certificates in a timely manner to show that your product has met safety standards and strive to pass the review as soon as possible.
5. Compliance re-sale:
After completing the rectification and providing relevant certificates, apply to Amazon to re-list the product and resume sales. Ensuring that the product meets Amazon’s safety standards is an important prerequisite for ensuring the continued sales of the product.
In summary, Amazon products need to respond calmly and actively when encountering dangerous goods audits. Immediately stopping sales, self-inspection and rectification, providing relevant certificates and test reports, and contacting Amazon customer service are key steps to solve dangerous goods audit problems. At the same time, establishing a sound product safety control system and continuously providing high-quality products can effectively avoid future audit problems. Successfully coping with Amazon’s product dangerous goods review is an important guarantee for ensuring the smooth sale of products on the platform.