Shopee is a well-known e-commerce platform in Southeast Asia, where many sellers open stores and sell goods. However, many sellers may be confused about the graduation time of Shopee stores. This article will introduce how to check the graduation time of Shopee stores and what to pay attention to in the process.
Method 1: Shopee Seller Backstage Query
Shopee Seller Backstage is an important tool for sellers to manage their stores, and it is also a way to check the graduation time of the store. Sellers can check in the Shopee Seller Backstage by following the steps below:
Log in to Shopee Seller Backstage: First, sellers need to log in to Shopee Seller Backstage and log in with their own account and password.
Enter the store information page: In the seller backstage, there is usually an option called “Store Information” or similar. Sellers can click this option to enter the store information page.
Check graduation time: On the store information page, sellers can find relevant information about the store’s operation, including the operating time and graduation time. Sellers can check this information to understand the store’s graduation time.
Method 2: Consult Shopee customer service
If the seller does not find relevant information in the seller’s backend or has other questions, he can choose to consult the customer service staff of the Shopee platform. Shopee’s customer service team usually provides detailed answers and guidance, and helps sellers understand the store’s graduation time and related regulations. The following are the steps to consult Shopee customer service:
Find customer service contact information: Sellers can find customer service contact information on the Shopee platform’s official website or the seller’s backend, usually including online chat, customer service phone, etc.
Contact customer service: Using the contact information found, sellers can take the initiative to contact Shopee customer service, or choose online chat and other methods for instant communication.
Asking questions: Sellers can ask customer service staff questions about the store’s graduation time and provide the required information so that the customer service staff can answer accurately.
It should be noted that the store’s graduation time is calculated based on factors such as the store’s operating time, operating conditions and performance. Therefore, when inquiring about the graduation time, sellers should also pay attention to the store’s operating conditions, and strive to improve the store’s sales, praise rate and other indicators to extend the store’s graduation time. In addition, it is also very important to understand the relevant regulations and policies of the Shopee platform to ensure that the store operates in compliance.
In summary, the graduation time of a Shopee store can be checked through the Shopee seller backend or by consulting Shopee customer service. Sellers should choose the appropriate query method according to their needs and circumstances, and pay attention to the store’s operating performance to achieve longer-term stable operation.