On the global e-commerce platform AliExpress, it is part of daily operations for sellers to publish new products or update product information. However, sellers often encounter a problem, that is, the listing review of new products often fails, which may cause sellers a lot of trouble and anxiety. This article will explore in depth the reasons that may cause listing review failures and how to solve these problems to ensure that new products can be successfully launched and sold online.
Reasons that may cause listing review failure
There may be many reasons for listing review failure, including but not limited to the following:
Not in compliance with platform specifications: The product information, description, and pictures in the listing may not meet the specifications and policies of AliExpress.
Incomplete product information: The product information in the listing may be incomplete and lack necessary parameters or descriptions.
Product quality issues: The quality of the product may not meet the platform requirements, such as poor picture quality, descriptions that do not match the actual situation, etc.
Wrong category selection: Selecting the wrong category may also cause the listing review to fail.
Violations: Sellers may be involved in violations during the sales process, such as fake orders, infringements, etc., resulting in listing review failures.
Solutions
When faced with a listing that fails the review, sellers can take the following steps to resolve the issue:
1. Carefully review the review feedback
First, sellers should carefully review the review feedback to find out the reasons for the review failure and the problem. Understanding the review feedback is the first step to resolving the issue.
2. Modify product information
Based on the review feedback, modify and optimize the product information to ensure that it complies with the platform specifications and requirements. This may include updating the product description, supplementing missing information, etc.
3. Optimize product images
Provide high-quality, clear product images and ensure that the images match the actual product to attract buyers and increase conversion rates. The importance of images cannot be ignored in the e-commerce field.
4. Confirm supplier compliance
If it is a product that is cooperating with a supplier, ensure that the supplier is compliant and provide the necessary supporting documents. This helps to improve the compliance and credibility of the product.
5. Contact AliExpress Customer Service Regularly
If the listing review has not passed, you can contact AliExpress Customer Service regularly to understand the progress of the review and seek help and guidance. The customer service team can usually provide useful suggestions.
Suggestions to avoid failed review
To avoid failed review, sellers can take the following preventive measures:
Focus on product quality and description: Ensure that the product quality and description are consistent with the actual situation, avoid false advertising and misleading buyers.
Comply with platform rules: Strictly abide by AliExpress’s regulations and policies to avoid any violations.
Choose categories carefully: Make sure to select the correct category and fill in relevant information according to the category specifications, avoid selecting inappropriate categories or filling in errors.
In short, AliExpress listing review is an important process to ensure product information and compliance. If the listing review has not passed, sellers should carefully check the review feedback, find out the reasons for the failure of the review, and modify and optimize according to the review feedback. Complying with platform rules and policies, providing high-quality product information and images, and ensuring the correct category selection will also help avoid situations where the listing fails review. By continuously optimizing and improving products, sellers can ensure that new products can pass the listing review smoothly, achieve rapid online sales, and achieve success.