Alibaba OneTouch is a representative of China’s foreign trade service innovation model, and is also the most comprehensive foreign trade service platform in China with the largest number of service enterprises and the widest geographical area.
Alibaba provides foreign trade enterprises with fast and low-cost customs clearance, foreign exchange, tax refunds and supporting logistics and financial services in an intensive way, and solves the service problems of foreign trade enterprises by means of e-commerce. This “package” of foreign trade service solutions is the “OneTouch Foreign Trade Comprehensive Service”.
The “Foreign Trade Comprehensive Platform” represented by Alibaba OneTouch has the following 4 characteristics and values.
1. Lowering the threshold of foreign trade, simplifying the transaction process, and promoting the development of foreign trade
The “Foreign Trade Comprehensive Service Platform” is an Internet-based public relations service platform. It improves the supervision/service efficiency of customs, taxation and other port agencies of various countries directly facing small and medium-sized enterprises, and meets the “single window” trade facilitation demands advocated by the United Nations World Trade Organization. Let buyers and sellers only need to outsource to “OneTouch” to complete the delivery online, just as Wei Qiang said, “You can do foreign trade even if you don’t understand import and export.” This will also greatly lower the threshold of foreign trade, expand the scope of trade, and increase the volume of trade. This market-oriented “single window” service model has also been highly recognized and encouraged by international organizations. Manager Zhang of a Beijing Technology Development Co., Ltd. is a user of this platform. At present, his customs clearance time has been shortened from 2 to 3 days to 6 hours. But this is not what makes him most satisfied. As a small and micro enterprise, in addition to orders, his biggest worry is working capital. On this platform, through export tax rebate financing, he can get the tax rebate funds 3 months in advance.
2. Reduce circulation costs and improve transaction conditions to reduce the burden on enterprise development
The cost of circulation links for small foreign trade enterprises in China accounts for more than 30%. From the operation mode of foreign trade services, it can be seen that the foreign trade platform is “integrating small businesses into a whole”, allowing small businesses to enjoy big services, and changing the situation that foreign trade enterprises cannot obtain preferential circulation service treatment due to their small scale. After integrating orders, for basic service agencies such as banks, logistics companies, and customs, the foreign trade service platform is a virtual “big customer”, and the platform can obtain lower costs and more efficient ways to complete the export circulation links.
3. Create credit + guarantee services to bring business opportunities to enterprises
Similar to the principle of “Netizen Loan Advanced Edition”, Alibaba International Station has launched a “credit guarantee system”. According to the basic credit, historical transaction data and other comprehensive information of each export enterprise on the international station, Alibaba International Station grants it corresponding credit marks and guarantee limits (up to 1 million US dollars) to provide procurement contract guarantees for overseas buyers who choose them.
4. Peripheral value-added services to help enterprise development in all aspects
In addition to business capabilities, the good development of an enterprise requires comprehensive improvement in many aspects such as management capabilities, communication capabilities, innovation capabilities, and multi-channel cooperation. The “Foreign Trade Platform” has also begun to realize that in addition to providing enterprises with basic export agency services, it can also provide third-party services that can be extended around the supply chain of many enterprises to help small and medium-sized foreign trade enterprises comprehensively improve their competitiveness.
5. Four flows in one, and achieve a foreign trade ecosystem with a credit system
E-commerce applications do not change the inherent nature and laws of business, but change the efficiency of business services and the pattern of profit distribution. The “foreign trade platform” is a business model innovation produced in the Internet era. It has changed the traditional delivery model and solved the two major problems of “delivery cost and credit certification”. At the same time, it has changed the interest structure of the circulation service industry. It is a typical “platform economy” model. It separates commodity trade from circulation services, allowing buyers and sellers to focus on trade itself, and outsource delivery services to the foreign trade platform.