Sellers can use the quick function section to perform some quick store operations, so as to operate the store more conveniently. These quick operations include site switching, language switching, search box, buyer messages, help, and settings.
1. Site switching
When a seller has opened a regional site with multiple sites, he can use the quick function of site switching to switch the sites included in his account. For example, if a seller opens a store account for the North American site, then he is equivalent to having stores in three sites: the US site, the Mexican site, and the Canadian site. Sellers can use this quick function to quickly switch the stores belonging to the three sites and view the sales and operation status of the stores.
2. Language switching
The Amazon platform has sites in many countries around the world, and there are also many sellers from different countries. Each seller’s native language and the second language they master are different. Therefore, Amazon has set up a language switching function, which sellers can use to switch to the language they are familiar with, so that they can better view and operate the store backend. In the language switching function, there are many languages such as English, Chinese, French, and Japanese.
3. Search box
Through the search box shortcut function, sellers can use the keywords of the question to retrieve relevant answers to the question. For example, after publishing the product, the seller finds that the category of the product is wrong, and wants to modify the category of the product but does not know how to deal with it, then you can search the keyword “modify product category” in the search box to find the desired solution.
4. Buyer message
Through the “buyer message” shortcut function, sellers can view the messages sent to them by buyers via email. These messages often include product problems, logistics problems, service problems, etc. For buyer messages, sellers must respond within 24 hours.
5. Help
The “Help” shortcut function can also help sellers solve various problems encountered in store operations, but it is different from the way of finding answers to questions with the search box shortcut function.
In the “Help” quick function, Amazon has summarized various types of problems that sellers may encounter, and sellers can find answers in the summary categories according to their needs. For example, if a seller wants to know how to modify the product category, he needs to go to the help page to find the product information, find the request to modify the product page and category in the product information, and then find how to modify the product category in the request to modify the product page and category.
6. Settings
Sellers can use the “Settings” quick function to make some related settings for the store backend. These settings include logout, account information, notification preferences, login settings, return settings, gift options, delivery settings, tax settings, user permissions, your information and policies, and Amazon logistics.
< p>(1) Logout
Sellers can quickly log out of their currently logged-in account through the “Logout” shortcut function.
(2) Account Information
In the account information, sellers can quickly view the information they filled in when registering the store, including seller information, payment information, business qualifications, etc. Sellers can also change information such as phone number, email address, payment method, and collection method here.
(3) Notification Preferences
In this shortcut function, sellers can set the notifications they want to enable, including order notifications, return and claim notifications, product notifications, etc., and can also add or change the email addresses to receive notifications.
(4) Login Settings
If the seller has not only opened the North The US site has also opened a Japanese site, so you can use this place to set up your account to ensure that you can switch sites smoothly during operation.
(5) Return settings
When buyers are not satisfied with the goods they received, they may request a return. In this case, the seller can set the return address, return conditions, etc. For example, the buyer cannot tear off the label of the returned goods, otherwise the goods cannot be returned.
(6) Gift options
If the seller can provide gifts and packaging for the buyer, then the gift options for the goods can be set here; if there is no relevant product packaging, the seller needs to set the option to disable. For example, during the Spring Festival, domestic buyers will prepare New Year gifts for their children. If a seller selling children’s toys If you want to sell products as gifts, you can set up the relevant products and packaging here.
(7) Delivery settings
When sellers ship products, the distance and cost of logistics transportation will change due to different foreign address areas. Therefore, you can set up logistics, regional freight, delivery time, etc. here.
(8) Tax settings
For sellers who use Amazon logistics services, the corresponding tax authorities will collect certain taxes. Sellers can view tax information and set their own tax information in tax settings.
(9) User permissions
Through user permissions, sellers can use the main account to set up and manage corresponding sub-accounts and grant different management permissions to sub-accounts. Sub-accounts can set up separate accounts and passwords, so that other people can log in to the store backend through the sub-account to manage inventory, process delivery confirmation, and other tasks.
(10) Your information and policies
Sellers can set up the store business information they want to show to buyers here, such as which brand of products the store sells and which country it belongs to.
(11) Amazon Logistics
As the name suggests, this quick function is used to set up Amazon Logistics related content, including service selection, product warehousing, etc. If the seller uses Amazon’s logistics service, then the relevant content must be set up here.