On Alibaba International Station, the inquiry system for sellers to communicate with buyers consists of seven subsystems: Inquiry, Mailbox, RFQ, Customer, Real-time Marketing, Visitor Details, and TradeManager. Through these seven subsystems, sellers on Alibaba International Station can obtain buyers’ inquiries or contact buyers for communication. Among these seven subsystems, the first three are the most important, namely inquiry, mailbox, and RFQ. In the inquiry system and mailbox system, buyers actively find sellers through the B2B platform and initiate inquiries. For sellers, this is a passive way to accept inquiries. In RFQ, buyers initiate public inquiries on Alibaba International Station, and sellers need to search through RFQ to find targeted inquiries. Therefore, for sellers, this is a way to actively obtain inquiries.
Inquiries in the inquiry system of Alibaba International Station are an indispensable daily job for salesmen. The following introduction to the inquiry system of Alibaba International Station will make readers familiar with the cross-border e-commerce B2B inquiry system. The inquiry system of Alibaba International Station is a very comprehensive inquiry system among the global cross-border e-commerce B2B inquiry systems. Once you master the inquiry system of Alibaba International Station, it will be easy to master the inquiry systems of other platforms. The following explains the operation process of the seven subsystems in the inquiry system of Alibaba International Station one by one. The backend of Alibaba International Station can be logged in through the website www.alibaba.com or through the Ali Seller App. Here we mainly explain the path to enter the backend through the Alibaba International Station website.