When the seller receives the payment from the customer, the salesperson should promptly notify the customer that the payment has been received, thank the other party for their sincerity in cooperation, and express that they will immediately start organizing production and delivery. After the customer pays, his role changes from active to passive. He will be very concerned about the production or delivery situation. Informing the customer of the follow-up service in a timely manner will make the customer feel more at ease. The following case is a reply case after receiving an advance payment, but with a slight modification, it can also be used as a reply after receiving a letter of credit opened by the customer.
The example is as follows.
Hi xxx,
Good day!
Today I have been informed by our accounts department that the deposit of $3100 has been received. Thank you for your quick payment. Production will be started next Monday after the following two days holiday. I will keep you updated about the production proceeding by sending you the production pictures frequently. Yours truly,
xxx