On Ozon, as a seller, it is crucial to understand the contents of the shipment you have shipped. This helps ensure that the correct items reach your customers and provide an excellent customer experience. This article will detail how to view the contents of your shipment on Ozon and why this is so important for both sellers and customers.
1. Steps to view the contents of your shipment.
Viewing the contents of your shipment on Ozon is a simple process, just follow these steps:
Go to the Shipment tab: Once logged into your Ozon seller account, go to the Shipment tab. This is the hub for sellers to manage their orders and shipments.
Select a shipment to view: Find the shipment you want to view and click on the View Contents option in the top right corner of that shipment. This will initiate the process of viewing the contents of your shipment.
Scan the barcode: On the View Shipment Contents page, you will see a selected area to scan the Ozon barcode on your shipment. Please point your camera at the barcode on the package to bring it into the selected area.
View product information: After scanning successfully, the seller will be able to view the product information within the shipment. This includes the name, quantity and other relevant information of the product.
Confirm the contents of the shipment: Confirm whether the contents of the shipment are consistent with the order and ensure that there are no errors or omissions.
2. Why do you need to view the contents of the shipment?
Viewing the contents of the shipment is very important for both sellers and customers for the following reasons:
Ensure that the correct goods are delivered to customers: By viewing the contents of the shipment, sellers can ensure that the goods sent by the seller are consistent with the order, thereby avoiding the situation of misdelivery or omission of goods.
Provide an excellent customer experience: Ensuring that customers receive their correct orders can improve customer satisfaction, increase customer trust, and make them more likely to buy again.
Reduce disputes: Viewing the contents of the shipment can help reduce disputes with customers because sellers can provide solid evidence that the order has been shipped as required.
Improve inventory management: Understanding the contents of the shipment helps manage inventory and ensure that sellers have enough goods to sell.
Save Time: By using Ozon’s scanning feature, sellers can view the contents of their shipments more quickly, saving time and effort.
By viewing the contents of your shipment, sellers can improve order accuracy, provide a great customer experience, reduce potential issues and disputes, and better manage your inventory. I hope these guidelines will be helpful to sellers selling on Ozon.