Recently, a large number of sellers on the platform have reported the problem of “invalid credit card”, and they still encounter the same prompt even after changing the credit card. Here, we will share some suggestions from senior sellers and official managers, hoping to provide reference for everyone to solve this problem.
1. Multiple submissions: After receiving the credit card expiration notice, the seller first needs to check whether there is a problem with the credit card. If it is determined that there is no problem, you can try to resubmit this credit card multiple times. Sometimes a single submission may result in an invalid prompt, so submit several times to try, and pay attention to avoid the “withdrawal period” when submitting.
2. Indirect replacement of credit cards: Replace another credit card of the legal representative, or try to use a single-currency credit card, such as Visa’s US dollar single-currency credit card. After adding a new credit card, wait at least 2 hours before switching back to the old credit card that was originally bound, that is, the credit card that was prompted as “invalid”. This method is a flexible system operation, which is effective for some sellers to test, but not applicable to all sellers.
3. Suggestions from Amazon’s official manager: An official manager suggested clicking “Replace” in the background to check which specific sites are prompted “unable to charge”, and then select these sites to rebind a new credit card. It is said that some sellers have successfully solved the problem through this method.
4. Modify information such as zip code: Some sellers use the method of modifying information to re-verify. For example, a seller filled in the “county zip code” when submitting the credit card zip code, but this time it was changed to “city zip code” and finally passed the verification. Sellers can check various information, adjust and test information that is considered inappropriate within a controllable range to solve the problem.
5. Choose credit cards carefully: When choosing a credit card, it is recommended to avoid choosing a credit card with two logos on the front at the same time, such as “UnionPay logo + Visa logo” or “UnionPay logo + Mastercard logo”. On the contrary, choose a credit card with only one logo on the front, or choose a credit card with only Visa or Mastercard logo. Because credit cards with two logos at the same time are more likely to be invalid.
In general, sellers can try the above methods when facing the problem of invalid credit cards, but it should be noted that not every method is applicable to all situations. Choose the appropriate method according to individual circumstances, and be cautious when operating to ensure the accuracy of information, so as to successfully solve the problem of invalid credit cards.