After Japanese buyers purchase unsatisfactory products on various cross-border e-commerce platforms, they always encounter the problem of sending cross-border parcels. However, many Japanese buyers do not understand the situation of postal international parcels. Next, let’s discuss what mailing methods are available in Japan. In Japan, there are three main ways of postal international parcels: EMS, SAL, and sea transportation (similar to China’s surface mail).
EMS is recommended for small goods, which is also the highest priority of all international mails. Usually, it can be successfully delivered in 3-5 days.
There are many logistics channels to choose from for large parcels, depending on the specific needs. If you choose small parcel air freight (air freight), it will take about 7 days. With such a fast logistics time, the logistics cost will definitely be high, so if you need to mail valuables or urgent items, air freight is very suitable. For most people, it is more convenient to choose SAL economic airlines. The logistics will reach the recipient in about 14 days, and the cost is lower than air freight, but there is a limit on the weight of the package (less than 20kg).
Finally, sea freight is the cheapest, and the price is only about 30% of air freight. Sea freight is slow and takes about a month to deliver to the recipient. If the goods are not urgent, the cheapest and most suitable one is sea freight.
Nowadays, Japan Post has more and more international parcel methods. If you cannot send express delivery for personal reasons, you can also use other express delivery companies to send parcels. For example, SF Express and Sagawa Express are all involved in the field of international parcel delivery. As long as the buyer takes the initiative to contact, they can pick up the parcel at the door, which greatly facilitates customers.
Some buyers are still worried about the loss of express delivery. In fact, there is no need to worry too much about this problem. If you have not received the express delivery after the collection time mentioned above, go to the Japanese shipping post office to submit an “investigation request”. The whole investigation process will take about 30 days to get the result. If the parcel has left Japan and an accident occurs, the Japanese post office will pay for the buyer’s losses. The premise for compensation is to have a courier bill, so before the goods reach the recipient, you need to properly keep the postal parcel bill so that you can verify and inquire and get compensation in case of accidents in the future.