FBA Lean Management System: First, strictly implement the 5S and 4M (Man-Machine-Material Method) daily inspection system, based on quality and safety, with balanced production and standardization as the two major supports.
FBA standard operation SOP includes 11 criteria, no interruption, no detour, no backflow, no waiting, no waste, timely elimination of waste links, and throughout the entire logistics service process. Second, efficient production control, the core is to create a simple, repeatable, visual quick response “Andon” visual process, that is, once a problem is found in the warehouse, the staff must turn on the light, and the disposal standard in the warehouse is that the problem group must respond within 10 seconds and complete the processing within 30 minutes, otherwise the production line will stop automatically. When the processing is completed, the “Andon” will return to normal. Third, process optimization and continuous improvement Kaizen mechanism, through the problems that need to be improved reflected at all levels, Amazon managers will select the focus issues as improvement topics, establish a project implementation plan in the customer excellence operation system ACES, and diagnose this plan according to certain evaluation indicators. Amazon has proposed its own unique CIC continuous improvement cycle method based on the PDCA methodology. Every employee should have a sense of ownership and find problems at any time in their work and find the root of the problem. Fourth, technology drives innovation. Amazon continues to apply advanced logistics equipment and intelligent systems.