Cross-border e-commerce platforms offer a variety of logistics and transportation methods. Different logistics companies charge different fees. For customers, it is a complicated matter to evaluate the transportation costs of goods. Customer service personnel should introduce logistics timeliness according to the logistics methods and the countries and regions where customers are located, patiently explain the freight standards to customers, calculate the accurate logistics costs and approximate transportation time, and give transportation suggestions. The following sample essays can be used for reference.
范文
Dear XXX,
Thanks for your inquiry.
The cheapest express way for 10 pcs(pieces) of the mentioned cases shipping to Brazil need about extra $ 20(0.65kg) by UPS Expedited, which only takes 4-8 days to arrive to you.
Kindly advise whether it is acceptable for you.
We welcome you to contact us via Skype XXX or WhatsApp XXX for further discussion.
范文
Dear XXX,
Regarding ePacket’s latest quotation, the shipping freight for a parcel less than 2kg is $ 8 from China to Australia. It usually takes 13-20 days to reach you. Hope it’ll be helpful to you.
Thank you.
Common phrases:
shipping cost 运费shipping fee freight freight
fare cost, fare expense cost, cost